#687: Customer Experience Design using Generative AI, with Tara DeZao, Pega
Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we’re exploring how Generative AI-powered…
#686: Autonomous innovation using predictable AI agents with Peter van der Putten, Pega
Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we’re going to talk about…
#685: Using AI in UX research, design, and testing with Jason Bowman, The Office of Experience
So how does a brand maintain this speed and agility in the area of UX design, where it has often…
#684: The founder of Reebok and CEO of Syntilay talk about AI-generated product design
Today we’re going to talk about what it takes to innovate and grow a brand and how things are both…
#683: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions
My guest today has been keeping us up to date with the current state of hiring for marketers on a…
#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach
Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of…
#681: Building a cohesive brand while personalizing every message with Emily Ward, Turnitin
Joining me today is Emily Ward, VP of Global Marketing at Turnitin, a leading edtech brand focused on academic integrity…
#680: Agile is about more than velocity, with Gabrielle Wieczorek
Today’s guest believes data may be the most underused lever for agility in large organizations. Gabrielle Wieczorek is a Scrum…
#679: Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water
There are a lot of great ideas for products and brands out there, but sometimes the difference between success and…
#678: AI gains emotional intelligence with Joshua Goldberg, Zenapse
Today we’re exploring the intersection of AI, emotional intelligence, and marketing with Joshua Goldberg, EVP of Strategy at Zenapse. We’ll…
#677: Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast
If content rules, why does it feel like there are 100,000 royal families? In a world drowning in blog posts,…
#676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX
The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer:…