#540: Real-world transformation with Rick Meehean, Church Mutual
Church Mutual recently partnered with P3Fusion and Pega to build a unified CRM and Underwriting solution that transformed their enterprise…
#539: Maximizing first-party data using AI with Tara DeZao, Pega
As the marketing world braces for the impact of the sunsetting of third-party cookies, innovative strategies are stepping up to…
#538: Open source in the enterprise with Jon Stewart, ZenSource
As industries continue to evolve, the debate intensifies around the use of proprietary versus open-source solutions, especially within highly regulated…
#537: Accelerating the enterprise with AI with Kerim Akgonul, Chief Product Officer, Pega
We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things,…
#536: Incremental data-driven transformation in the enterprise with Tommi Marsans, Verizon Business
We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things,…
#535: The Continued Evolution of E-commerce with Mark Simon, Celigo
In an era where consumer behavior is rapidly evolving, understanding the shifts in online shopping habits is crucial for any…
#534: Employee Financial Wellness as Competitive Advantage with Nico Simko, Clair
In today’s work environment, financial wellness benefits are increasingly recognized for their role in enhancing employee satisfaction, retention, and productivity.…
#533: Real-World Application of AI in Marketing and CX with Kathryn Murphy, Twilio
Joining us today to share insights on these topics is Kathryn Murphy, SVP Product Communications at Twilio, who recently released their…
#532: Staying ahead in e-commerce, with Laura Ritchey, CEO, Radial
As the retail landscape continues to evolve at a rapid pace, staying ahead of the curve requires keen insights into…
#531: Customer engagement and loyalty in travel with Jeff Zotara, arrivia
Today, we’re diving into some crucial aspects of customer engagement and loyalty programs in the travel industry. We’ll explore how…
530: #530: Creating valuable CX using Gen AI with Eli Finkelshteyn, Constructor
In an era where customer expectations are continually evolving, the intelligent use of technology and data can significantly enhance the…
529: #529: Better software testing for improved CX with Stephen Feloney, Perforce
Today we’re going to talk about the impact of software testing on the customer experience, and how rising customer expectations…