187: #187: Lean AI & Marketing with Lomit Patel, Together Labs
Today we’re going to talk about using AI with lean principles to achieve greater success in marketing. To help me discuss this topic, I’d like to welcome Lomit Patel, SVP Growth at Together Labs, and Best Selling Author of Lean…
186: #186: Brand experience and the Small Business with John D. Hanson, Accelerated Revenue
Today we’re going to talk about the small and mid-sized business and how they can successfully create great brand experiences. To help me discuss this topic, I’d like to welcome John D. Hanson, President, Consultant, and Speaker at Accelerated…
185: #185: Agile software evaluation with Phil Strazulla, SelectSoftware Reviews
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184: #184: Recruiting Strategy During The Great Resignation with Jared Hummel, Parqa Marketing Agency
Today we’re going to talk about how organizations can protect themselves against The Great Resignation through a smarter recruitment marketing strategy. To help me discuss this topic, I’d like to welcome Jared Hummel, President at Hummel Digital…
183: #183: Leading by example: the role of leaders in the return to the office
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the workforce, the role of place in the future of work, and the role of the creative…
182: #182: Agile Customer Service with Daniel Rodriguez, Simplr
Today we’re going to talk about agile customer service and how organizations can be as nimble with their customer support teams as they are in other aspects of business in our cloud-based world. To help me discuss this topic, I’d…
181: #181: What we’ve learned (so far) from the pandemic
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the workforce, the role of place in the future of work, and the role of the creative…
180: #180: Personal Branding and Business Success with Henry Kaminski, The Brand Doctor
Today we’re going to talk about the agile personal brand, and how it can help with both personal and business success. To help me discuss this topic, I’d like to welcome Henry Kaminski, Founder & CEO, Unique Designz and host…
179: #179: Meaningful measurement of transformation initiatives with Peter McCoy, Baton
Today we’re going to talk about meaningful measurement of transformation initiatives, why existing measurement devices often aren’t enough, and better ways to approach finding success in digital transformations. To help me discuss this topic,…
178: 178: Leadership and the Patient Experience with Tracy Courtney, UPMC
Today we’re going to talk about leadership, employee, and patient experience in the healthcare space, and how the healthcare space poses unique challenges and opportunities in these areas. To help me discuss this topic, I’d like to welcome Tracy…
177: #177: Continuous Improvement and Optimization with Brian Browning, Kin and Carta
It is one thing to say that you are measuring and testing, and another to make continuous improvement and optimization part of your company’s DNA. Today we’re going to talk about going beyond simple A/B testing and how to build…
176: #176: Measuring the Patient Experience with Brian Carlson, Vanderbilt University Medical Center
Healthcare can provide some of the most rewarding as well as the most challenging implementations of customer experience initiatives, and presents many unique scenarios that companies in other industries simply don’t encounter. Today we’re going…