The CX Goalkeeper had a smart discussion with Imtiaz Bellary
Imtiaz is SVP Product and Customers at ENGATI.
In this episode you will learn about:
- Engati’s success story: Engaging through automation and intelligence
-
With a customer interactions you can achieve more than only solving customer issues, you can engage with them
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some real examples on how Engati helped 2 companies
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Loyalty is built on the long term
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Two major trends
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Where Engati will be in 2030
… and much more
His book suggestion:
Good to Great; J. Collins
Imtiaz’s golden nugget:
“Always prioritize long term impact over short term benefits”
How to contact Imtiaz:
https://www.linkedin.com/in/imtiaz-bellary-29ba9b23/
Thank you, Imtiaz!
#customerexperience #leadership #cxgoalkeeper #cxtransformation #podcast
