The CX Goalkeeper had the great opportunity to interview Francesco Brenna
LinkedIn Headline: Senior Partner & VP at IBM Consulting. AI & Analytics Leader EMEA. Global Leader Azure Data & AI
Highlights:
00:00 Game Start
00:39 Francesco’s Introduction
02:32 Francesco’s values
03:56 The acceleration of digital transformation
06:42 The “burning” topics
08:14 A lot of talking, but…
11:03 Agility – Business Agility and not only IT agility
13:31 Data, data and data
16:03 The skills war
19:05 The people leader suggestions
22:40 A great solution delivered
25:00 General purpose AI
28:21 The future
31:10 Book Suggestion
32.06 Contact Details
32:30 Francesco’s Golden Nugget
and much more on https://www.cxgoalkeeper.com/FrancescoBrenna
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