The CX Goalkeeper had the great opportunity to interview Anand Janefalkar
LinkedIn Headline: Founder & CEO at UJET
Highlights:
00:00 Game Start
00:53 Anand’s intro
02:23 Anand’s values
04:55 UJET.cx
11:07 human interaction has evolved. So Should your contact centre
12:44 Proactive Services
16:11 The role of Cloud
23:35 The Future of CX
25:58 Anand’s book suggestion
27:17 Anand’s contact details
27:29 Anand’s Golden Nugget
and much more on https://www.cxgoalkeeper.com/ujet
#cxgoalkeeper #customerexperience #podcast #leadership
