#822: From eTail: NoFraud Head of CX Breanna Moreno on customer loyalty, post-purchase abuse, and the moments after a sale

#822: From eTail: NoFraud Head of CX Breanna Moreno on customer loyalty, post-purchase abuse, and the moments after a sale

Mar 4, 2026

Today, we are here at eTail Palm Springs and we’re going to talk about a massive, and often invisible, threat to brand profitability and customer loyalty:…

The Agile Brand with Greg Kihlström

#802: eTail’s Lena Moriarty on e-commerce in the year ahead

Jan 23, 2026

Today, we’re going to talk about the seismic shifts happening in e-commerce, fresh off the floor of NRF 2026, and what it all means for the…

Expert Mode: Navigating the Evolving E-commerce Landscape

Expert Mode: Navigating the Evolving E-commerce Landscape

Sep 20, 2025

The e-commerce landscape is in constant flux, a dynamic environment shaped by evolving consumer behaviors, technological advancements, and ever-increasing competition. For enterprise marketing leaders, staying ahead…

#714: Keeping up with e-commerce evolution with Lena Moriarty, eTail and Worldwide Business Research

#714: Keeping up with e-commerce evolution with Lena Moriarty, eTail and Worldwide Business Research

Aug 3, 2025

Today, we’re going to talk about navigating the ever-shifting landscape of e-commerce, from micro-shopping moments to the evolving role of AI, as we get ready for…

eTail

Introducing the eTail Unplugged Podcast for eCommerce Professionals

Feb 18, 2025

Worldwide Business Research (WBR), the team behind the globally renowned eTail events, is thrilled to announce the launch of its podcast, eTail Unplugged. Co-hosted by Kristin Schoenstein, Elizabeth…

eTail

eTail Palm Springs Focuses on Meaningful Connections and Personalized Experiences

Feb 4, 2025

With high-quality content, impressive speakers, and niche events, eTail Palm Springs offers a personalized professional development experience.

The Agile Brand with Greg Kihlström

#621: The evolving buyer’s journey with Liz Robillard and Kristin Schoenstein, WBR

Jan 6, 2025

eTail Palm Springs is coming up soon – February 24-27 in Palm Springs, CA, and I can’t wait – make sure to register while you still…


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