Expert Mode: Navigating the Furniture Retail Landscape with Agentic AI

The retail landscape is in constant flux, a dynamic environment shaped by evolving consumer behaviors and rapid technological advancements. For furniture retailers, this presents a unique set of challenges.  The sheer volume of products, coupled with the intricacies of managing data across multiple vendors and platforms, can be overwhelming.  Enter agentic AI, a technology poised to revolutionize how retailers operate, optimize, and personalize the customer experience.  Dan Russotto, General Manager at furniture.com, an innovative furniture aggregator, offers valuable insights into how his company leverages agentic AI to navigate these complexities and create a seamless shopping experience.

#722: Agentic AI in retail with Dan Russotto, Furniture.com

Building on the talk of AI in recent years, Agentic AI is an exciting area for retailers. But beyond talk, finding real-world examples and best practices can be tricky.
Today we are here at eTail Boston, and I am excited to talk today about a company that is innovating in this space, not a traditional retailer, but an innovative aggregator using AI to standardize product data across multiple retailers.
To talk about Furniture.com’s approach to agentic AI and more, I’m joined by Dan Russotto, General Manager at Furniture.com.

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