Expert Mode from The Agile Brand Guide®

Expert Mode: Rethinking the Consumer Journey in a Connected Ecosystem

Oct 11, 2025

The classic marketing funnel—awareness, consideration, conversion—feels quaint in today’s dynamic digital landscape.  Consumers engage with brands across a multitude of touchpoints, often in unpredictable ways.  This fragmented journey presents significant challenges for marketers, demanding a shift in strategy and a deeper understanding of how to connect with customers on…

The Agile Brand with Greg Kihlström

#724: Social commerce and the customer journey with Janna Navarro, Wpromote

Aug 26, 2025

Today we’re going to talk about the changing consumer journey and why a connected ecosystem that includes social commerce, audience targeting, and measurement is now table stakes. To help me discuss this topic, I’d like to welcome Janna Navarro, VP, Brand & Media Strategy at Wpromote.


The Agile Brand Guide®
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