The CX Goalkeeper had the great opportunity to interview Adrian Brady-Cesana
LinkedIn Headliner: Customer Experience Executive, Author of The Four CX Pillars & Host of The CXChronicles Podcast
Highlights:
00:00 Game Start
00:38 Adrian’s introduction
2:36: CX Chronicles
05:53 Adrian’s Values
11:04 The Team
18:43 The tools
25:12 The Processes
32:32 The Feedback
38:09 Adrian’s book suggestion
40:03 Adrian’s contact details
40:42 Adrian’s Golden Nugget
and much more on: http://www.cxgoalkeeper.com/AdrianBradyCesana
Adrian’s Contact Details:
- https://www.linkedin.com/in/adrianbradycesana/
- http://www.cxchronicles.com
- Adrian at CX chronicles.com
- Adrian’s book: The Four CX Pillars to Grow Your Business Now: The Customer Experience Manager Playbook https://www.amazon.com/gp/product/B086BJ6N6R/ref=dbs_a_def_rwt_bibl_vppi_i0
Thank you, Adrian.
#cxgoalkeeper #customerexperience #podcast #leadership
