The CX Goalkeeper had the great opportunity to interview Ozkan Demir.
LinkedIn Headline: Chief Executive Officer – Pisano
Highlights:
- 00:00 Game Start
- 00:50 Ozkan’s Introduction
- 02:20 Ozkan’s Values
- 04:30 His view of the CX landscape “The Total Experience”
- 06:49 Key ingredients for such a great success story
- 13:03 What are customers asking to Pisano?
- 15:11 The role of the team and some insights to nurture it
- 20:20 Coach or teammate?
- 20:50 What we are discussing in 10 years about Customer Experience?
- 25:33 Ozkan’s contact details
- 28:28 Ozkan’s “non” book suggestion
- 30:25 Ozkan’s Golden Nugget
… and much more
find more on http://www.cxgoalkeeper.com/OzkanDemir
Guest’s Contact Details:
Thank you, Ozkan.











