The CX Goalkeeper had the great opportunity to interview Faran Niaz
LinkedIn Headline:
Customer Experience Practitioner & Consultant | Top 100 Global CX Thought Leader 2021 | Helping Companies Enhance CX to Maximize ROI & 7 STAR Ratings | CEO & Founder – CX FUTURE | Int’l CX Awards Judge | Keynote Speaker
Highlights:
- 00:00 Introduction
- 01:01 Which is the last experience you remember? and why?
- 07:42 Which is the most human interaction with a company you have experienced?
- 12:58 Which is an interaction with a company which was perfectly supported by technology?
- 16:05 Which is one experience with a company you will never forget?
- 20:50 When was the last time you said “I want to talk with your supervisor / manager / CEO”?
- 25:18 closing
For additional information: http://www.cxgoalkeeper.com/FaranNiaz2
Faran Contact Details: https://www.linkedin.com/in/farann/
Thank you, Faran!
#cxgoalkeeper #customerexperience #podcast #leadership
