276: #276: Using AI to Improve the Customer Experience, with Deon Nicholas, CEO and Co-Founder of Forethought

Today we’re going to talk about using Artificial Intelligence to improve the Customer Experience. To help me discuss this topic, I’d like to welcome Deon Nicholas, Co-Founder and CEO, Forethought, and who previously built products and infrastructure at Facebook, Palantir, Dropbox.

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