510: #510: Missed opportunities with AI and CX with Tony Grout, Showpad

As we talk about a lot on this show, organizations are investing in AI technologies more than ever and integrating them into existing systems to train sales and revenue teams to help their connections with audiences. However, despite its advancements, significant missed opportunities exist in maximizing AI’s potential.

Today we’re going to talk about missed opportunities for AI in the customer experience and what brands can do to embrace and benefit from them. 

To help me discuss this topic, I’d like to welcome Tony Grout, Chief Product and Technology Officer at Showpad, a sales enablement platform.


Showpad website: https://www.showpad.com

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