My Courses
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HackerOne Launches Agentic Prompt Injection Testing as AI Vulnerabilities Surge 540%
Delivers validated, real-world exploit evidence so enterprises can deploy AI with confidence
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Cyware Introduces Agentic AI Fabric to Enable Threat Intelligence-Driven Workflows Across the Security Ecosystem
New Analyst Agent Hub and agent catalog introduce a collaborative Agentic workforce to help security teams investigate threats, generate detections and coordinate response
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Qualtrics gives organizations the ability to turn employee understanding into action that drives engagement, retention, and business outcomes
Organizations that deeply understand and act on what matters to their employees outperform the rest. The Qualtrics 2026 Employee Experience Trends report found engagement is nearly twice as high when employers increased listening over the past year — with intent to stay, inclusion, and well-being up too. And when employers listen more, employees are more…
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Webflow Acquires Vidoso.ai to Expand Its Agentic Web Marketing Platform
Acquisition builds on Webflow’s existing AI capabilities to further support brand-governed marketing at scale
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Kore.ai Launches Agent Management Platform to Bring Governance and Control to Enterprise AI
Kore.ai, a provider of agentic applications and a market-leading enterprise AI platform, announced the launch of its Agent Management Platform, a unified command center designed to govern, monitor, and manage AI agents and AI systems across the enterprise.
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CustomerThink: There Is A Customer Experience Proof Gap… Here’s What To Do About It
This article was written for CustomerThink by Greg Kihlström. The Medallia 2026 State of Customer Experience Report reveals a disconnect between how brands perceive the quality of experiences they provide and the consumer reality. While 66% of customer experience practitioners believe experience quality is on the rise, only 17% of consumers agree. This perception gap…
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Expert Mode: Recasting Loyalty from a Cost Center to Your Core Strategic Weapon
This article was based on the interview with Jim Sturm, President of North America at Capillary Technologies by Greg Kihlström, AI and MarTech keynote speaker for The Agile Brand with …
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Snowflake Launches Project SnowWork, Bringing Outcome-Driven AI to Every Business User
Project SnowWork brings agentic intelligence directly to business users’ desktops to accelerate productivity and get work done faster
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ActiveCampaign is First to Launch AI that Acts, Not Just Answers at Spring Innovation Keynote
New proactive, agent-to-user AI and personalization bring enterprise-grade marketing intelligence to small and mid-size businesses
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Yesterday’s MarTech News | March 19, 2026
The dominant theme across six major announcements is the acceleration of agentic AI — AI that doesn’t just respond to prompts but initiates actions, monitors performance, and executes multi-step workflows autonomously.
