My Courses
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194: #194: The Relationship Between CX and EX with Tanya Thomas, Experian Health
Today we’re going to talk about the relationship between customer and employee experience, and how successful organizations plan, implement, and measure this relationship, as well as find ways to successfully improve both of them. To help me discuss…
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193: #193: Special Episode: Reshaping the World of Work with TEKsystems featuring and Kris Mercer and Colby Love
The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is…
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192: #192: Special Episode: Reshaping the World of Work with TEKsystems featuring Natalie Lister and Paul Valenzuela
The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is…
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191: #191: The Exponential Enterprise with Rich Nanda, Monitor Deloitte
Today we’re going to talk about the “exponential enterprise,” and how companies can achieve and sustain growth despite continual change and disruption in all aspects of the world around us. Monitor Deloitte recently released a report entitled…
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190: #190: The Retail Customer Experience with Erica James, Medallia
Every industry has its unique challenges and opportunities in delivering great customer experience. Today we’re going to talk about Customer Experience and Retail. To help me discuss this topic, I’d like to welcome Erica James, Global Head of…
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What Non-IT Leaders Need to Know About Ransomware and Cybersecurity
Non-IT leaders are still an integral part of preventing cybersecurity attacks, and solutions don’t have to be technical or complex to be effective. When businesses operate in an increasingly threatening online environment where attacks are costly and can have catastrophic consequences, cybersecurity is everyone’s responsibility. Here’s how non-IT leaders can make a significant impact on preventing ransomware and cybersecurity attacks.
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189: #189: The Value of Embracing Setbacks with Mike Cirorrocco
Today we’re going to talk about handling setbacks, and how bouncing back from unexpected challenges can make you stronger, more resilient, and more successful. To help me discuss this topic, I’d like to welcome Mike Ciorrocco, Chief Executive…
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188: #188: Special Episode: Reshaping the World of Work with TEKsystems featuring Dennis Temple and Tim Pomerleau
The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is…
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187: #187: Lean AI & Marketing with Lomit Patel, Together Labs
Today we’re going to talk about using AI with lean principles to achieve greater success in marketing. To help me discuss this topic, I’d like to welcome Lomit Patel, SVP Growth at Together Labs, and Best Selling Author of Lean AI.
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186: #186: Brand experience and the Small Business with John D. Hanson, Accelerated Revenue
Today we’re going to talk about the small and mid-sized business and how they can successfully create great brand experiences. To help me discuss this topic, I’d like to welcome John D. Hanson, President, Consultant, and Speaker at Accelerated…
