#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach

Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand value and experience strategy.

Today, we’re going to talk about the evolution of customer loyalty and what brands need to do to keep up in a time when consumers have more choices, higher expectations, and less patience.

#30: One Amazing Thing About Leadpages with Michael Sacca

Landing pages need to do a lot—and quickly. So how do you create a landing page that looks good, educates your customers, generates interest, and generates LEADS?

Welcome to One Amazing About Leadpages. Today we’re talking with Michael Sacca, CEO of Leadpages and he will be sharing one amazing thing about Leadpages’s Audience Insights with us today.

#681: Building a cohesive brand while personalizing every message with Emily Ward, Turnitin

Joining me today is Emily Ward, VP of Global Marketing at Turnitin, a leading edtech brand focused on academic integrity and student success. Emily has spent more than 15 years in the education space, shaping marketing strategies for institutions under the Laureate Education network, leading global marketing at Anthology (formerly Blackboard), and now overseeing the global marketing strategy at Turnitin.

AI and brand reputation requires a careful balance

A new study by the Global Risk Advisory Council has identified AI misuse as the number one risk factor for brand reputation.

Miruna Dragomir, CMO at Planable and a respected voice in social media marketing, explains what this means for consumers and the content they engage with daily.

Colossyan Report Reveals AI Avatars Revolutionizing Work, Education and  Everyday Life

Ninety-one percent of U.S. workers believe artificial intelligence  (AI) avatars can enhance productivity and efficiency at work and 88% see the potential for AI  avatars to create more knowledgeable workers by providing instant access to information. This is according to the Colossyan State of AI Avatars Report, which explores the impact and future  potential of AI avatars in work and life. 

#680: Agile is about more than velocity, with Gabrielle Wieczorek

Today’s guest believes data may be the most underused lever for agility in large organizations. Gabrielle Wieczorek is a Scrum Master and Certified Agile Coach and a speaker at the upcoming Online Scrum Masters Summit, where she brings over 14 years of experience blending agile frameworks with data science, analytics, and stakeholder trust-building.

The Agile Brand Guide
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