#624: 2025 hiring strategies and how to plan with Sue Keith, Landrum Talent Solutions
As we move into 2025, are your hiring strategies aligned with the realities of the marketing job market, or are you basing decisions on outdated assumptions?…
Treasure Data Launches CDP Trade-Up Program to Fast-Track Migrations from Any Customer Data Platform
Treasure Data today introduced its CDP Trade-Up program to help companies transition from their current customer data platform (CDP) implementation to Treasure Data CDP in as…
Staying agile in your marketing strategies
The ability to adapt and respond to changing market conditions is more crucial than ever for organizations. “Staying Agile” has become a mantra for marketers, emphasizing…
Upgrading the Funnel for Nonlinear Journeys
With the continual onset of rapid technological advancements and shifting consumer behaviors, the traditional marketing funnel is facing an existential crisis. Originally conceptualized over a century…
Creating seamless communication with effective translation in customer service
One of the key insights from the podcast is the importance of capturing nuances in language. English, for instance, is spoken in various forms across the…
#623: Is your brand ready for its own AI agent? Featuring Gil Rosen of Amdocs
Today, we’re joined by Gil Rosen, Chief Marketing Officer at Amdocs, a leader in reshaping connectivity and customer experiences through cutting-edge technology. Gil recently spearheaded a…
Innovative AI Solutions for CX with Marbue Brown
In this thought-provoking episode of the Delighted Customer Show, we are thrilled to welcome back Marbue Brown, the visionary founder and CEO of Customer Obsession Advantage.…
Data transforms into actionable insights
The ability to collect and manage customer data effectively has become a cornerstone for creating exceptional customer experiences. As highlighted in the interview, the role of…
