RingCentral’s 2025 trends report and the state of AI in business communications:
Artificial intelligence is reshaping how businesses communicate, both internally and with customers. RingCentral’s latest research report, RingCentral Trends 2025: The state of AI in business communications, provides…
#120 Strategies for Integrating AI in CXM from a Marketing Legend
When you think of combinations who comes to mind? 👉 Jobs and Wozniak? 👉 Proctor and Gamble? 👉 Hewlett and Packard? When it comes to customer…
#8: Engineering the Future of Heavy Civil Construction
In this episode, we sit down with Noah Ready-Campbell, the founder and CEO of Built Robotics, to explore how autonomous technology is revolutionizing the construction industry.…
Personalized digital signage enhances the customer experience
Personalized digital signage has become a crucial tool for enhancing the customer experience in a variety of industries, including retail, education, and healthcare. In the podcast…
Workers Embrace Agentic AI Despite Concerns About Trust and Reliability, Says Research
Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced its new research exploring workers’ feelings toward agentic AI. While a majority of workers (57%) are…
Consumer trust of individuals is greater than that of brands
A significant shift in consumer behavior has emerged: individuals are often trusted more than brands. This paradigm shift has profound implications for how companies approach their…
#42: Transforming small businesses with Alex Held, Arlington Economic Development
It’s January! It’s the month for renewal, resolutions and fresh starts. Whether you’re looking for personal or professional changes, now’s the time to put plans to…
#628: Why leaders need to become more self-reliant with Maha Abouelenein
Today, I’m joined by Maha Abouelenein, author of the best-selling book 7 Rules of Self-Reliance. With over three decades of experience helping global giants like Google,…
