Viant Launches “Outcomes” the First Fully Autonomous Open Internet Ad Product
The Next Generation ViantAI Innovation Powered by AI Lattice Brain
PubMatic Launches AgenticOS, the Operating System for Agent-to-Agent Advertising
Launching with WPP Media, Butler/Till, MiQ and Others as Agentic Campaigns Move Into Market
Zeta Global and OpenAI Team Up to Deliver Answer-Driven Marketing with Athena by Zeta™
Following unprecedented early demand, Zeta expands beta access for first two Athena agentic applications
Expert Mode: The Delicate Balance of Data and Daring in High-Stakes Holiday Creative
For many of us in the marketing leadership trenches, the holiday season represents the culmination of a year’s worth of planning, strategy, and budget allocation. It’s our Super Bowl, where a single campaign can define brand perception and drive a significant portion of annual revenue.
The Effect of Conversational Commerce on Digital Strategy
By 2024, active voice assistants topped 8.4 billion worldwide—yes, that’s more assistants than humans. Voice-driven purchases now account for $3.3 billion in consumer spending, with projections reaching $45 billion by 2028. Adoption is meaningful, too: as many as 43% of people with voice-enabled devices use them for shopping activities. Of those, 51% use voice to research products, 22% buy directly, and 17% use it to reorder.
Scent, Sound, and Sensation: The Future of Multisensory Outdoor Advertising
OOH is no longer limited to what people see. Brands are increasingly layering in sound, scent, and interactive elements to catch attention and hold it. Excite OOH notes that multisensory campaigns tend to drive stronger engagement, longer dwell times, and more social sharing than standard displays.
#793: PAN Communications CMO Mark Nardone on 2026 predictions and staying ahead of GEO
Today, we’re going to talk about how generative AI is creating a new layer between your brand and your customers, changing how they discover information and what they trust. We’ll explore the surprising new balance of power between owned media and earned media, and what it means for your PR, content, and SEO strategies moving forward.
To help me discuss this topic, I’d like to welcome, Mark Nardone, CMO at PAN.
Redefining leadership at the intersection of transformation & technology with Fabian Ringwald – Live from Lead26
https://dts.podtrac.com/redirect.mp3/pscrb.fm/rss/p/traffic.libsyn.com/secure/3df0fa12-41df-4a82-9d39-12273ca65a1f/E273_-_Audio_-_Fabian_Ringwald.mp3?dest-id=5053835This interview,Live from LEAD-26 in Zurich, links real leadership lessons to lived experience. Fabian, a CIO and ultra runner, talks limits, psychological safety, and practical steps. He also shares a clear, cautious view on generative AI and a smart fast follower strategy for regulated organizations.
Key Learnings:
- Admit leadership limits: Openly share small, real limits with your team to build reflection and performance.
- Psychological safety matters: Create a safe team space so people speak up and help cover leadership gaps.
- Use smart fast follower: Experiment early, then buy enterprise-ready solutions to avoid costly long-term build and maintenance.
Summary:
Fabian Ringwald is the CIO of a Swiss health insurance company. He says they have the most satisfied customers in the industry. He is also a board member at lead 26 and helps shape conference content and speaker selection. Outside work he runs ultra trails. He runs over 100 kilometers and gains more than 6,000 meters of altitude. These runs can take more than 20 hours and include day and night. Night is more challenging. The long runs teach self-leadership and a clear view of personal limits. Fabian argues that every leader has limits. He says hiding limits wastes energy because close colleagues already see them. He encourages leaders to share limits openly with their teams. Open discussion builds self-reflection and helps form a high performance team. Teams can then help fill leadership gaps. He highlights psychological safety as the key trait that separates good leaders from great leaders. He recommends starting small when opening up. Share a minor limitation first, set an example, and scale openness gradually over time.
Fabian says AI is not the solution for everything. He explains generative AI is a statistical tool and is not suited for fully deterministic tasks. He sees strong potential in areas like detecting anomalies on MRI or CT images, but he warns against using generative AI for direct medical advice. His company follows a smart fast follower strategy: experiment early with startups, then adopt enterprise-ready solutions rather than build long-lived custom systems. To keep agility, get top-down alignment with the board and enable bottom-up experiments with LLMs or ChatGPT for hands-on learning.
About Fabian Ringwald:
CIO of SWICA – the leading Swiss health insurer with the most happy customers Prior: digital transformation in several different industries from freight railway (SBB Cargo), energy trading (BKW), consulting (Logica) to inustrial manufacturing (Siemens) and Ravensburger, the well known jigsaw puzzle company.
Chapters:
0:00 – Intro 0:35 – CIO’s Role in Health Insurance 1:12 – Leadership Lessons from Ultra Running 3:06 – Identifying Leadership Limits 4:21 – Creating Psychological Safety in Teams 5:37 – Taking Small Steps Towards Openness 7:40 – Insights from Conference Speakers 9:13 – Evaluating AI Applications in Leadership
Resources Fabian Rinwald Linkedin: https://www.linkedin.com/in/fabianringwald/
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Apple Podcast: https://www.cxgoalkeeper.com/apple
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About the host:
Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation.
Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/
Expert Mode: Why Your Growth Problem is Actually a Brand Problem
Brand is often relegated to the “nice-to-have” column, a luxury to be indulged in during boom times and the first thing on the chopping block when belts tighten. Yet, this perspective misses the most critical point: a strong brand is not an expense, but the ultimate economic engine. It’s the invisible hand that lowers acquisition costs, commands pricing power, shortens sales cycles, and fosters the kind of loyalty that no loyalty program can truly buy.
Expert Mode: The Infinite Channel Problem and Why Your Supply Chain is Your New Best Marketer
We are entering an era where the brand is less defined by its advertising and more by its operational excellence. The consumer, now accustomed to near-instant gratification, has little patience for supply chain disruptions, delayed orders, or poor communication. The paradox we face is that as AI potentially atomizes the customer journey across infinite touchpoints, it also provides the tools for unprecedented levels of personalization and proactive service.