Expert Mode: The Master Brand Isn’t a Religion, with Henriette Viebig and Florian Schumann from Körber
How Körber folded 40+ brands into one, then launched Infios on its own, and the one question it uses to decide when a master brand helps.
Yesterday’s MarTech, AI & CX News | September 29, 2026
Martech news Sept. 28, 2026: Multiply claims 30% Google Ads waste, Transcend puts consent rules in Snowflake, MNTN and AppsFlyer split CTV credit windows.
One Amazing Thing About Vieu Graph with Samir Majjure
Cold outreach gets ignored. See how Vieu maps your whole company’s network to find warm introductions to any account. A relationship intelligence demo.
Expert Mode: Beyond the Brand Promise: How to Operationalize Total Experience
As marketing leaders, we are the designated champions of the customer. We craft the brand promise, articulate the value proposition, and design the journeys we hope our customers will follow. We invest heavily in technology and talent to deliver seamless, personalized interactions. Yet, we are all too aware of…
Expert Mode: Why Shorter Ad Tech Supply Paths Aren’t Always Smarter
The concept of Supply Path Optimization (SPO) has become so ingrained in our strategic lexicon that questioning it feels like heresy. The logic is seductively simple: a more direct route from advertiser to publisher must be more efficient, transparent, and cost-effective.
Expert Mode: Navigating the Perils and Promise of Agentic AI in Customer Experience
The directive from the C-suite is unambiguous: implement AI across the enterprise. For CMOs and enterprise marketing leaders, this is less a suggestion and more a mandate, a clear signal that the future of customer engagement is inextricably linked with intelligent automation.
Achievers Unveils Achievers Intelligence, Turning Recognition Data into Workforce Insight and Action
New AI layer builds on more than one billion recognition moments and 20+ years of behavioral data
Airship Recognized in 2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubsfor Second Consecutive Year
Airship, the mobile-first customer experience company, today announced its recognition in the Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for two years in a row.
Salesforce’s Taksina Eammano on AI ambition vs. frontline readiness: go-live is day one for the technician
Salesforce EVP Taksina Eammano on why field service AI succeeds or stalls with the technician: data access gaps, first-time fix rate, and measuring AI ROI.
40 Digital Transformation Statistics for 2026
40 digital transformation statistics for 2026 on agentic AI, automation, AEO/GEO, martech, and digital experience — compiled from 9 studies and fully sourced.
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