Zappi: Defining the Future of Advertising in AI Assistants: Insights for Enterprise Leaders
Lines in the Sand, by Zappi Research, surveyed early adopters—the leading edge of consumer behavior—to provide essential guidance for senior marketing and CX leaders. Their findings offer concrete insights into where consumers will and will not accept advertising within these emerging platforms.
Salesforce: Agentic AI Reaches Tipping Point: Elevating Customer Satisfaction and Reshaping Service Operations
New research from Salesforce’s “State of Service: AI Agents Edition” highlights that AI service agents are not merely improving operational efficiency; they are significantly enhancing customer satisfaction. This evolution demands a strategic approach from senior marketing and CX leaders, focusing on governance, data readiness, and workforce adaptation to fully…
When AI Meets the Physical World: Hardware, Bionics, and Supercomputing Shaping the Future of Enterprise
For the past few years, the corporate conversation surrounding Artificial Intelligence has been largely confined to software, screens, and browser windows. From generative copy and automated workflows to predictive customer analytics, enterprises have focused on digital-first implementation. However, a major paradigm shift is underway. The next frontier of innovation…
Sprinklr Launches the Social Index, a New Benchmark for How Brands Win the Moments That Matter
The benchmark highlights diverging trends between brand activity and audience experience — and what top performers do differently.
NMI Acquires Dwolla, Strengthening Its Embedded Payments Platform With Advanced Money Movement Capabilities
NMI®, a global leader in embedded payments infrastructure, today announced it has acquired Dwolla, one of the best-known account-to-account (A2A) payment infrastructure providers, recognized for its API-first approach to money movement.
Yesterday’s Marketing Technology & AI News | May 20, 2026
Yesterday’s announcements show enterprise marketing infrastructure entering a new phase: the protocols, data standards, and creative tooling required for agentic AI are being built out in parallel by vendors who increasingly need each other to work. Six major announcements dropped on May 19, 2026, timed around Google I/O and…
Klaviyo CMO Jamie Domenici on moving from AI as a tool to AI as an autonomous agent
Today, we’re going to talk about the shift from AI as a tool to AI as an autonomous agent. We’ll explore how these “agentic” AI systems, which can independently execute complex tasks based on strategic goals, are poised to redefine the marketing function, separating real value from hype and…
Adobe Extends Creative Agent to Google Gemini, Broadening AI-Driven Content Workflows
Adobe is bringing its creative agent and pro-grade creative tools to Google Gemini, a move that will put automated imaging, design, and video generation in front of what the company describes as hundreds of millions of Gemini users. The announcement, made at Google I/O, expands Adobe’s existing partnership with…
IncQuery Marks Major Growth Milestones Amid Rising Demand for Survey-Based Research
Founded in 2016, the company has helped clients save 200,000+ hours while supporting 250+ client offices and more than $2T in deal value
Agentic AI Is Accelerating How Software Gets Built and How It Gets Attacked. Most Enterprises Are Only Ready for One, According to Digital.ai’s 2026 AppSec Threat Report
New data finds 87% of monitored client-facing apps faced attacks in 2026 — up from 55% in 2022 — as AI permanently collapses the cost and expertise required to exploit them
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