Expert Mode: The High-Tech, Low-Tech Playbook for National Scale and Local Authenticity
For enterprise marketing leaders, the mandate is clear: grow. But the path to that growth is a landscape of paradoxes. We’re tasked with building a powerful,…
#72: Concept to acquisition with Chris Tilkov, DocuSketch
Joining me today is Chris Tilkov, General Manager at DocuSketch, an automated estimation and documentation platform that helps homeowners rebuild after natural disasters. Before joining DocuSketch,…
#47: One Amazing Thing About Transmission with Ricky Abbott
Welcome to One Amazing About Transmission. Today we’re talking with Ricky Abbott, President at Transmission about their documentary: Who is Watson? The Day AI Went Primetime.
Commerce Operations Foundation Launches Order Network eXchange, The New Standard Linking Agentic Commerce and Other Selling Channels to the World of Fulfillment
Vendors and brands representing over $1 trillion in GMV – including Manhattan Associates, IBM Sterling, Pipe17, SPS Commerce, Radial, Ryder, Barrett Distribution, Allbirds, Ipsy, commercetools, and…
Cyber Weekend 2025 Recap: AI and Mobile Drive Cyber Weekend Growth
Cyber Weekend 2025 performance continued to show significant evolution in retail, driven by robust online sales, the omnipresence of mobile devices, and the increasingly influential role…
New Perplexity Shopping Feature Offers Contextual Conversational Shopping
Perplexity’s new shopping feature reframes online shopping as a conversational task rather than a click-through funnel. Instead of typing product keywords into a search box and…
ChatGPT’s New Shopping Research: What It Changes — and What It Doesn’t
OpenAI’s new shopping research feature in ChatGPT turns the model into a product researcher aimed at more complex purchase decisions, not just quick fact checks. Instead…
#269: School Needs a CX Makeover: Here is How with Leonard Sommer
Leonard Sommer argues schools are stuck in an industrial model and kill creativity. He shares proven examples and methods to redesign student experience. Learn why culture,…
