Expert Mode: The Leader’s Blind Spot: Why the Behaviors You’re Proudest Of Might Be the Ones Silencing Your Team
Most leaders don’t recognize the moment their own defensiveness closes a door. “Defensiveness and ego rarely feel like that from the inside,” Cure says. The behavior…
Expert Mode from Ai4: Why “No” Became the Expensive Answer, with Shawn Surber from Island
Answering questions for The Agile Brand Guide ahead of his Ai4 session on safe AI adoption, Shawn Surber argued that a blocked AI tool doesn’t buy…
Expert Mode: Building a Brand from the Inside Out with California Pizza Kitchen Co-Founder Rick Rosenfield
n a recent conversation for The Agile Brand podcast, I had the opportunity to speak with Rick Rosenfield, the co-founder of California Pizza Kitchen. His story,…
Oxylabs: Navigating the Tech Talent Paradox: Cloud Fluency and Specialized Skills Drive Enterprise Hiring Amidst Layoffs
To understand this shift, Oxylabs Research, Tech Layoffs Meet Hiring Surge: Inside the 850,000 Job Postings Reshaping American Tech Careers, analyzed approximately 850,000 U.S. tech job…
CMSWire: Forrester CX Forum East: Trust, Governance and Focus Emerge as CX’s New Priorities
This article was written by Greg Kihlström for CMSWire. The talk track is familiar across just about any marketing or customer experience event lately. AI will…
University of Phoenix: The AI Talent Disconnect: Strategic Imperatives for Enterprise Leaders to Retain AI-Fluent Employees
The University of Phoenix Career Optimism Index® 2026 Study (April 2026) reveals that Artificial Intelligence (AI) is rapidly transforming worker confidence, skill development, and career mobility.…
How Modern Task Management Apps Help Managers Focus on Higher-Level Issues While Maintaining Worker Accountability
Managers are often involved in strategic decision-making for the whole company and other initiatives, like expansion. Juggling both the big picture and supervisory responsibilities can be…
Expert Mode: Why Your CX Strategy is Failing From the Inside Out with Jennifer Jones, RGP
As marketing leaders, we are in a perpetual state of optimizing the customer experience. We invest heavily in MarTech stacks that promise seamless omnichannel journeys, we…
