Latest Employee Experience Posts
Integrating customer and employee experience in the organization
The significance of both customer experience (CX) and employee experience (EX) has become increasingly evident. As organizations strive to create…
Network to stand out in chaos
In the rapidly changing job market we are experiencing, particularly within the marketing sector, the ability to network effectively has…
Hiring uncertainty impacts marketing roles
In marketing, the dynamics of hiring are subject to the whims of economic fluctuations, corporate strategies, and broader societal trends.…
Focus on behaviors, not metrics
Organizations often find themselves inundated with an array of metrics designed to gauge performance, customer satisfaction, and employee engagement. However,…
AI empowers frontline employees interactions
The role of frontline employees has become increasingly complex. These individuals are often the first point of contact for customers,…