Latest Employee Experience Posts
Customer centric culture starts at the top
This article was based on the interview with Abhii Parakh of Prudential by Greg Kihlström, Marketing Technology keynote speaker for…
Every CX Leader Needs to Have One of These…
By Mark Slatin Lost in the Wilderness Picture this: you decide to take a spontaneous vacation, throwing caution to the…
Empowering employees to help customers creates better CX
This article was based on the interview with Sri Narasimhan by CVS Health by Greg Kihlström, MarTech keynote speaker for…
Igniting customer centricity through personalization
This article was based on the interview with Sri Narasimhan by CVS Health by Greg Kihlström, MarTech keynote speaker for…
Communicating the why’s behind the what’s as a leader
This article was based on the interview with Steve Blum of Autodesk by Greg Kihlström, MarTech keynote speaker for The…