Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Architecture of the Modern Marketing Team with Pranav Dalal, CEO at Office Beacon

According to Pranav Dalal, CEO of Office Beacon, a company that has been at the forefront of building distributed teams for a quarter-century, this isn’t a…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Beyond the Brand Promise: How to Operationalize Total Experience

As marketing leaders, we are the designated champions of the customer. We craft the brand promise, articulate the value proposition, and design the journeys we hope…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Your Best Creator Is Probably Already on Payroll with Donatas Smailys from Billo

Donatas Smailys, co-founder and CEO of Billo, a creator economy platform that turns creator video into performance ads, argues the shift is bigger than scale —…

Uncovering the Pre-Employment Blind Spot: The Imperative for End-to-End Identity Assurance

Uncovering the Pre-Employment Blind Spot: The Imperative for End-to-End Identity Assurance

In the Hyper State of HR Identity Fraud Detection Repor\, 98% of US HR executives surveyed have encountered candidate fraud firsthand, and a concerning 96% remain…

colorful fresh produce display at grocery store

Expert Mode: The Perk That Never Makes the Press Release: Erin Mittelstaedt on Wellness Investments That Actually Last

Which does more for a company over five years — a wellness platform announced at an all-hands with a slide and a hashtag, or a fruit…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Leader’s Blind Spot: Why the Behaviors You’re Proudest Of Might Be the Ones Silencing Your Team

Most leaders don’t recognize the moment their own defensiveness closes a door. “Defensiveness and ego rarely feel like that from the inside,” Cure says. The behavior…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode from Ai4: Why “No” Became the Expensive Answer, with Shawn Surber from Island

Answering questions for The Agile Brand Guide ahead of his Ai4 session on safe AI adoption, Shawn Surber argued that a blocked AI tool doesn’t buy…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Building a Brand from the Inside Out with California Pizza Kitchen Co-Founder Rick Rosenfield

n a recent conversation for The Agile Brand podcast, I had the opportunity to speak with Rick Rosenfield, the co-founder of California Pizza Kitchen. His story,…


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