Expert Mode: The AI Email Trust Panic Is Pointed at the Wrong Problem, with Ben Billups from Breaker
Breaker founder Ben Billups argues the AI email trust panic misses the real constraint in B2B — relevance — and names the two numbers CMOs should compute first.
Expert Mode: What a Replatform Really Exposes in Your Content and Operations with Melissa Ryan, Federated Hermes
he recent consolidation of over twenty websites into a single global platform by Federated Hermes, following a significant rebranding, offers a masterclass in navigating this complexity. In a conversation with Melissa Ryan, their Senior Digital Marketing Manager, she peeled back the curtain on the realities of such an undertaking…
Expert Mode: Closing the Measurement Gap Between the Ad and the Aisle
We’ve poured billions into Retail Media Networks (RMN), shifting budgets from other channels in pursuit of a clearer line of sight to the sale. Simultaneously, we’re seeing a renaissance in physical retail, a reinvestment in the store as an experience hub. Yet, for all this investment and focus, a…
Expert Mode: The Architecture of the Modern Marketing Team with Pranav Dalal, CEO at Office Beacon
According to Pranav Dalal, CEO of Office Beacon, a company that has been at the forefront of building distributed teams for a quarter-century, this isn’t a temporary trend. It’s the new strategic foundation for high-performance marketing.
Expert Mode: Ads Can Buy Placement, But They Can’t Buy Belief with Doug Straton from Bazaarvoice
For most of this year the question in marketing leadership meetings has been some version of “how do we show up when a customer asks an assistant what to buy
Expert Mode: Why Your AI Investment Demands a Parallel Investment in Brand with Meghan Gendelman, CMO of B2B at Canva
In the race for speed, a critical and costly gap is opening up. While one hand writes checks for AI tools that democratize content creation across the entire organization, the other often neglects the very foundation that gives that content value: the brand itself.
Expert Mode: Influence Orchestration in the Age of the AI Shortlist
The B2B buying journey has always been a complex, multi-touch affair, but the last few years have introduced a new gatekeeper that is fundamentally altering the landscape.
Expert Mode: From Found to Cited: Navigating the New Frontier of AI Search
The most important visitor to your website may no longer be a prospective customer, but an AI agent acting on their behalf. This changes everything.
Expert Mode: The Dawn of Experiential Retail Media and Why Your Next Big Win is in the Aisles
In our collective rush toward the digital horizon, many of us have overlooked a fundamental truth: the most powerful channel for product discovery isn’t a social feed or a search engine. It’s the brick and mortar retail store.
Expert Mode: When the Shelf is a Doorstep: Rethinking the Commerce Funnel
I spoke with Peter Giordano, GM of Ads, Platform, and Growth Services at DoorDash, a company that has not only witnessed this compression but has built one of the fastest-growing commerce media networks in history on top of it
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