Category: Expert Mode

It’s the central paradox of our discipline. As marketing leaders, we are tasked with delivering ever more precise, one-to-one personalization, a mandate supercharged by the capabilities of AI. The promise is a world where every interaction is relevant, every offer…

We recently had a conversation with Arto Minasyan, Founder and President of Krisp.ai, a company that has navigated this complex landscape to become a leader in voice AI. His journey offers a masterclass not in hype, but in the pragmatic,…

The real challenge, and the greater opportunity, lies not in replacing human effort but in amplifying it. This requires a more nuanced approach, an intentional choreography between human creativity and machine capability. It demands that we move beyond the rigid,…

In the modern enterprise, the term “agility” is ubiquitous. It’s a North Star for leadership, a buzzword in boardrooms, and a frequently unfulfilled promise for teams on the ground. We talk about breaking down silos, but our technology stacks often…

Few stories embody this trial-by-fire ethos better than that of Lovesac and its founder, Shawn D. Nelson. What began with an oversized foam-filled “sac” built in a college apartment has evolved into a nearly billion-dollar, publicly-traded company redefining the furniture…