529: #529: Better software testing for improved CX with Stephen Feloney, Perforce
Today we’re going to talk about the impact of software testing on the customer experience, and how rising customer expectations mean that brands need to up their testing game, using …
#528: The role of design in shaping the customer experience with Kaaren Hanson, Chief Design Officer at Chase
We are living in an era where customer experience is paramount, and the role of design in shaping that experience cannot be overstated. Joining us today to explore this concept as well as how an organization operationalizes a seamless end-to-end…
527: #527: Optimizing data operations for AI in marketing, with Eric Madariaga, CData
Artificial intelligence (AI) has become a pivotal tool for organizations seeking to enhance their marketing strategies and operational efficiency. Yet, adopting AI effectively presents a set of challenges and opportunities. …
526: #526: Building extraordinary teams with Martin Gonzalez, Google
We talk a lot on this show about how it takes people, process, data, and platforms working well together to make a successful company. Today we’re going to talk about …
525: #525: Operationalizing AI in the Enterprise with Peter Roschke, Coherent
AI is, of course, at the top of every business leader’s mind as questions come up about how it will inevitably fit into their tech stack. The issue here is …
#524: Gary Vaynerchuk on capturing and leveraging consumer attention
When the battle for consumer attention is fierce and ever-changing, understanding how to effectively capture and leverage this attention is crucial. Today, we’re joined by Gary Vaynerchuk, serial entrepreneur, Chairman of VaynerX, CEO of VaynerMedia, and author of the new…
523: #523: The Dojo model and its transformative effect with TEKsystems, Part 2
In the evolving landscape of today’s professional world, the pressing need for continuous skill development has never been more apparent. In this series we’ll dive into how the Dojo model …
522: #522: The Dojo model and its transformative effect with TEKsystems, Part 1
In the evolving landscape of today’s professional world, the pressing need for continuous skill development has never been more apparent. In this series we’ll dive into how the Dojo model …
#521: Predictive Real-Time Marketing ROI with Guan Wang, Snowflake
Today we’re going to talk about predictive, real-time marketing ROI – what it is, how to get there, what’s blocking many brands from achieving it, and what it looks like to start realizing this North Star goal. To help me…
#520: Alignment of goals and incentives in the enterprise with Michael Vanderhoof, Charles Schwab
In the fast-paced business environment we all know too well, setting the right goals and aligning incentives across an organization can be the key to driving successful outcomes, whether during …
519: #519: The innovation gap, with Tanvir Khan, Chief Digital Officer, NTT Data
There is a gap between organization’s aspirations to innovate and what they are actually achieving. Recent research from global consulting firm NTT Data uncovered that while 96% of execs believe …
518: #518: Gen AI Governance in the Enterprise with Alon Yamin, Copyleaks
Generative AI has made it abundantly easy to create all types of content, but what about the integrity of our content – whether that’s inaccuracies, plagiarism, or even detecting if …