Category: The Agile Brand with Greg Kihlström

Digital interfaces, displays, signage, and more are a fixture of our lives, and they aren’t going anywhere. In fact, as…

Today we’re going to talk about winning and retaining customers in technology and service-based businesses. To help me discuss this…

According to Gartner, only 6% of Chief Sales Officers (CSOs) are extremely confident about their team’s ability to meet or…

Today we’re going to talk about the value of qualitative customer data, and how to use it well. To help…

There are a lot of technologies, trends, and customer expectations in the world of eCommerce today. Today we’re going to…

Today we’re going to talk about what it takes to scale a brand while keeping a focus on sustainability. We’re…

Today we’re going to talk about product agility, prioritization and business value, and making sure that teams aren’t just building…

There is a lot of talk about how important customer experience is in today’s competitive landscape, but getting leaders, employees,…

AI4, the world’s premier conference discussing artificial intelligence and its many applications for business was held August 7-9 at the…

Business to business (B2B) marketing presents a unique set of challenges and has often been treated as a completely different…

In this special episode, brought to you by Ceres Talent, a marketing staffing agency run by modern-day marketing matchmakers, we’re…

Today we’re going to talk about AI in the contact center and how to balance voice AI, machine learning, and…