#675: Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys
Joining us today is Phyllis Rothschild, Chief Marketing Officer at Pete & Gerry’s, pioneers in humane egg production. Phyllis, a…
#674: The continued evolution of e-commerce with Eitan Koter, Vimmi
With the rapid rise of shoppable video, AI-driven recommendations, and immersive technologies like AR and VR, are traditional e-commerce strategies…
#673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco
Joining me today is Vinod Muthukrishnan, VP & COO of Webex Customer Experience at Cisco. Vinod is a leader in…
#672: What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section
AI is no longer just a tool—it’s reshaping business strategy, workforce morale, and even personal productivity. But are executives truly…
#671: Going national while staying true to your local roots with Jay Rushin, H&H Bagels
How do you take something that’s iconically local and make it feel authentic—everywhere? That’s the challenge facing every regional brand…
#670: Embracing Chaos to Get Better Results with Mark DeCarlo
We talk a lot about agility on this show, and today, we’re going to talk about how lessons of agility…
#669: It’s already time to start planning for the holiday shopping season with Carey Cockrum, Cella by Randstad Digital
Joining us today is Carey Cockrum, Director of Consulting at Cella by Randstad Digital, where she helps major brands and marketing…
#668: The Five Levels of AI with Courtney Baker, Knownwell
Joining us today is Courtney Baker, Chief Marketing Officer at Knownwell and co-host of the AI Knowhow podcast. With a…
#667: The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera
When you think of cameras in construction, do you see them as just security tools—or could they be the key…
#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services
For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns about job displacement, ethical risks,…
#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare
Joining us today is Arianna Vogel, Senior Director of Product Marketing at Foursquare, a leader in location intelligence and measurement,…
#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL
Today we will talk about taking customer experience further and tying CX outcomes to commercial goals. To help me discuss…