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Industry News

KERV.ai Achieves the Trusted Partner Network Gold Star Certification for Premium Streaming Content Security and Privacy
Akeneo Survey: AI Ambition is Outpacing the Commerce Foundations Needed to Deliver It
88% of US advertisers now use AI in creative production, led by VFX, motion graphics creation and script writing
93% of Ecommerce Leaders Changed Inventory Strategy in the Last Year, Clearco Research Finds 
Qualtrics Unveils XM Data & AI, Expanding Experience Management to Simulate, Predict and Deliver Trusted Outcomes
Liferay Announces General Availability of Liferay Digital Sales Room
Klaviyo goes Headless, Opening its Platform to Agents and Marketers Wherever They Work
Actionable raises $10m to predict, customer by customer, who will leave, complain or buy again, and why
Akeneo Survey: AI Ambition Is Outpacing the Commerce Foundations Needed to Deliver It
Lightsage raises $4M to build the growth stack for internet’software’s newest customer: AI agents
Fluent Names Jeanniey Walden Chief Marketing Officer
Alchemer Launches Iris, an AI-Native Customer Experience Platform Built for Action
Gupshup Launches Self-Serve Voice AI Platform, Extending Conversational Engagement into Phone Calls
Docusign Agreement Layer for the Agentic Enterprise Coming to Every Agent
Validity Launches Heatwave Blocklist to Combat Unethical Cold Email Practices and Synthetic Domain Warming
Adobe Brings 70+ Creative and Document Tools Into Slack With New MCP App
Lineup Expands Newsletter Monetization Capabilities with New Passendo Integration
ShipStation® Brings Freight and Parcel Into One Platform With Less-Than-Truckload Capability
Cognitiv Announces International Expansion with Vancouver Engineering and Data Hub
CommerceIQ Names Rahul Shah CEO to Lead Next Phase of Growth
Optimizely Introduces Purpose-Built AI Models for Marketing thatDeliver Frontier-Level Quality at a Fraction of the Cost
Radial Survey Finds 70% of Holiday Shoppers Would Trade a Discount for Guaranteed Delivery, Up From 2025
Archive Launches Archie, the Agent That Vets Creators, Not Just Finds Them
Optimizely Introduces Virtual Teammates,Giving Marketers Role-Specific AI Coworkers
AI Innovation at Constructor Leads to 3 Gold ‘Company of the Year’ Wins Across 3 Stevie® Awards Programs
ActiveCampaign Launches Active Intelligence: Wavelength, Marketing AI Tuned to Your Business, Not the Industry Average
Optimove Introduces the New OptiGenie: Natural-Language Conversational Agent Directly Inside the Platform
HackerOne Names Naveen Bhateja as Chief People Officer
Adobe and Azira Launch Cross-Border Footfall Measurement for Global Advertisers
KERV.ai Expands Global Partnership with LG Ad Solutions, Bringing Interactive CTV Experiences to New International Markets

More news

The Agile Brand with Greg Kihlström® Podcast

Expert mode MarTech, CX, and AI. Catch on: Apple | Spotify | Amazon

Linnworks CMO Hilary Smith on the manual work hiding inside automated operations: why AI’s biggest retail bet is the back office
Georgia-Pacific’s Melissa Blunte on consumer understanding at scale: why data gives you precision, not understanding
Marketing AI Institute’s Mike Kaput on AI pilots vs. AI capability: only about 25% of organizations are scaling with a strategy
From Opticon 2026: Federated Hermes’ Melissa Ryan on a 20-site replatform: the technology was the easy part

More episodes

See it in Action

One Amazing Thing with Greg Kihlstrom™

See it in action on our video show. Catch it on YouTube

(insert video)

One Amazing Thing About Bizrate Insights with David Lynch

The information you need to drive revenue and increase e-commerce conversions is often sitting with your customers, if only you had a way to listen to their feedback. Well what if there was a way to get customer feedback throughout the full customer journey and get it in a way that is actionable to you and your team through dashboards and AI-powered tools? 

Latest Research

Unmasking AI Readiness: Hard Truths from IT Leaders on Commerce Data Foundations
There’s More Than One Way to Win in AI Search. Frontier Airlines Is in Last Place and Beating Delta Where It Counts.
Clearco: Ecommerce Growth 2026: Adapting to the New Playbook of Financial Agility
Tempo: Beyond AI Adoption: Orchestrating the Intelligent Enterprise Portfolio
Contentful: The Agentic Web: Critical AI Questions for Marketing and CX Leadership
HostingAdvice: Bridging the Divide: Addressing the “Not In My Backyard” Challenge for AI Data Center Development
The Harris Poll: Automotive Technology as a Strategic Growth Engine: Insights from AutoTECHCAST 2026
CustomerGauge: The CX Monetization Paradox: Advancing Operations, Stalling on Value Proof

More Research

Expert Mode Articles

Expert Mode: The Hidden Coordination Tax of Your AI Strategy and How to Avoid Paying It
Expert Mode: The Role That Never Comes Back with Jared Navarre from Keyni
Expert Mode: The AI Value Illusion and the Marketing Spend Nobody Can See, with Jay Combs from ModelOp
Expert Mode: The Perk That Never Makes the Press Release: Erin Mittelstaedt on Wellness Investments That Actually Last
Expert Mode: Moving Beyond the Limits of Traditional A/B Testing
Expert Mode at Ai4: The Sixteenth Tool in a Fifteen-Tool Stack, with Jessica Vose from Kana

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