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Contents: Industry News | Latest Episodes | One Amazing Thing | Upcoming Events | Articles

Industry News

Shift Browser Launches Blocker to Give Users More Control Over Ads, Pop-Ups and Interruptions 
Kustomer Unveils Conversation Intelligence and AI QA, Giving CX Leaders Greater Visibility Into Their Conversations
Conga Expands AI Across the Commerce Lifecycle with New MCP Server and AiMe Capabilities
Airship Achieves ISO 42001 Certification, Clearing the Path for Responsible Enterprise AI
Seismic brings agentic revenue execution everywhere go-to-market teams work
Algolia Launches Native Shopify B2B Integration, Bringing Account-Specific Search & Discovery to Wholesale & Retail
CreatorIQ Unveils Q, an Enterprise Agentic System for Creator Marketing, Alongside MeasureIQ and Enhanced SafeIQ
Contentsquare Announces New AI-First Experience Platform to Optimize Every Human and Agent Journey  
Wunderkind and Cordial Research Finds Consumers Want Value, Convenience While Marketers Invest in Personalization, AI
HireClix Named Workday Partner To Help Employers Improve Career Site Performance
Loops raises $3.5M to build the AI operating system for commerce
Adobe Adds “Send to Adobe” Handoff From Claude Motion to Firefly Video Editor
Validity Engage Expands Email Intelligence Into Tools Marketers Already Use with MCP Connector 
Algolia Acquires Velou to Advance AI Product Intelligence Across Every Search, Recommendation and AI Agent
Stensul Advances Personalization at Scale for Enterprise Email Campaigns
Lovelace adds web pioneer R.V. Guha to its Strategic Advisory Board
Snipp: AI is Moving from Product Search to Purchase Influence
Tempo MCP Server Lets Engineering and PMO Leaders Ask AI Where Their Time and Budget Went
HG Insights Launches Contextual Intelligence Platform, Bringing Precision to AI-Driven GTM Revenue
Hallmark Media and iSpot Announce Strategic Partnership to Measure Digital Inventory
Treasure AI Launches Personalization Studio To Turn Customer Context into Real-Time Website Experiences
Acoustic expands behavioral intelligence and AI recommendations to help ecommerce marketers improve customer engagement
ActiveCampaign Named a Leader in IDC MarketScape: Worldwide Agentic Marketing for Small Businesses 2026
New Riverbed Global Survey Finds Agentic AI is Reshaping IT: 90% Plan to Pursue Autonomous IT; Yet 77% Require Human Approval
Social Video Ads Are Standing Out, But Losing the Brand, New Research From Zappi Finds
YC-backed Oximy Names Former Oracle, Cox, Notion and Twitter Leaders to Advisory Council
Qualtrics appoints Mike Potter as Chief Technology Officer to power its next wave of AI innovation across Experience Management
Social Video Ads Are Standing Out, But Losing the Brand, New Research From Zappi Finds
Constructor Launches Agentic Checkout, Powered by Stripe—Letting Shoppers Go From Product Discovery to Purchase Within a Single AI Agent Experience
New Book from Greg Kihlström and Publisher De Gruyter Brill Defines the Operating Model for Marketing in an Agent-Driven Market

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The Agile Brand with Greg Kihlström® Podcast

Expert mode MarTech, CX, and AI. Catch on: Apple | Spotify | Amazon

Treasure AI’s Brenno Valerio on the right time to change martech: prove one or two workflows before you consolidate
Treasure AI COO & CFO Dan Weirich on what the CFO sees in your AI spend
Spotlight’s John Rockhold on influence orchestration: why earned authority now outweighs owned content
Treasure AI CEO Kaz Ohta on keeping autonomous agents on-brand

More episodes

See it in Action

One Amazing Thing with Greg Kihlstrom™

See it in action on our video show. Catch it on YouTube

(insert video)

One Amazing Thing About Jest with Deyan Vitanov

App stores are crowded. See how Jest uses RCS messaging to get people into apps and games instantly, with sign-up and retention by text.

One Amazing Thing About Tealium and Jev with Zack Wenthe and Sarah Smith

Real-time AI decisioning without the LLM bill: watch Tealium call Jev, an AI decision model, to pick the next best action after a cart abandonment.

Latest Research

TFC: Bridging the Belief Gap: How Live Experiences Drive Trust and Action in an AI-Driven World
Five9: Bridging the CX Divide: Consumer Expectations for AI in Customer Service
Demand-Genius: Navigating Generative Engine Optimization: Strategic Imperatives for Enterprise CX and Marketing Leaders
TFC: In the Age of AI, People Still Trust People Over Pixels
Tubular: Data-Driven Social Video Strategies: What Works for Media Enterprises in 2026
Riverbed: Agentic AI: High Ambition Meets Enterprise Readiness Gap in Autonomous IT Operations
Zappi: Mastering Social Video: Data-Driven Strategies for Creative Effectiveness
Findem: The Evolving CMO Role: Navigating Compressed Tenure and Shifting Mandates

More Research

Expert Mode Articles

Expert Mode: The Art of Subtraction: Running a Global Digital Experience with a Team of Two
Expert Mode: Audience-First Video Planning Breaks Your Measurement First, with Keith Kazerman from Locality
Expert Mode: Beyond the Pilot Program: Building a True AI Capability in Marketing with Mike Kaput, Marketing AI Institute
Expert Mode: The AI Email Trust Panic Is Pointed at the Wrong Problem, with Ben Billups from Breaker
Expert Mode: What a Replatform Really Exposes in Your Content and Operations with Melissa Ryan, Federated Hermes
Expert Mode: Closing the Measurement Gap Between the Ad and the Aisle

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