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One Amazing Thing About Klaviyo with Grant Deken

#49: One Amazing Thing About Klaviyo with Grant Deken

What if you could unite your marketing, data, and customer experience into one autonomous, intelligent platform, giving you your own, AI-first, B2C CRM? Welcome to One Amazing About Klaviyo. Today we’re talking with Grant Deken, Head of Product, Klaviyo Service at Klaviyo and he will be sharing their Service Suite, consisting of Customer Hub and Customer Agent with us today.


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Typeface

Typeface is an enterprise-grade generative AI platform designed specifically for creating personalized, on-brand marketing…

Dave Anderson

Dave Anderson is VP of Product Marketing at Contentsquare.

Sean King

Sean King is the Chief Revenue Officer & GM, Commercial at Veritone, leading all…

Kevin Li

At Optimizely (previously Episerver before rebrand), I describe my job as a “tale of…

Tejas Manohar

Tejas Manohar is the cofounder/co-CEO of Hightouch. Prior to founding Hightouch, Tejas was an…

Data Lakehouse

A data lakehouse is a data architecture that combines the scalable, low-cost storage of…

Medallia

Medallia is a customer experience management (CEM) platform that captures customer feedback across various…

Derek Slager

Derek co-founded Amperity to create a tool that would give marketers and analysts access…

Heidi Bullock

Currently the CMO of Tealium, a customer data platform (CDP) provider, Heidi Bullock is…

Janna Navarro

Janna has two decades of experience spearheading brand evolution across sectors such as automotive…

Jeff Zotara

Jeff Zotara is the Chief Marketing Officer of arrivia, a travel technology company providing…

Dan Russotto

Dan Russotto is currently the General Manager for Furniture.com, a privately backed business that’s…


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