Expert Advice for Marketing Leaders on MarTech, AI, & CX

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From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Veritone

Veritone is a leading provider of artificial intelligence (AI) and cognitive computing solutions.  Its…

Jeff Hahn

Jeff Hahn is Principal at Hahn Agency and author of the book Breaking Bad…

Marcus Fontoura

Marcus Fontoura has spent more than 20 years in big tech companies and has…

Nickole Brown

Cella by Randstad digital consultant Nickole Brown has two decades of creative operations, production and…

UserTesting

UserTesting is a human insight platform that helps organizations understand their customers’ thoughts, feelings,…

Muqtadaa Miandara

Muqtadaa Miandara is Principal, Digital Growth at Upbound Group

Vito Peleg

Vito Peleg is a former agency owner who delivered over 600 projects before founding Atarim,…

Zigment

Zigment is a cloud-based marketing resource management (MRM) platform designed to help marketing teams…

Tejas Manohar

Tejas Manohar is the cofounder/co-CEO of Hightouch. Prior to founding Hightouch, Tejas was an…

First Contact Resolution (FCR)

First Contact Resolution (FCR) is a service metric that measures the percentage of customer…

Phyllis Fang, Transcend

Phyllis Fang

Phyllis Fang is Head of Marketing at Transcend, the leading privacy infrastructure company. Before…

Average Handle Time (AHT)

Average Handle Time (AHT) is a contact center and service metric that measures the…


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