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#49: One Amazing Thing About Klaviyo with Grant Deken
What if you could unite your marketing, data, and customer experience into one autonomous, intelligent platform, giving you your own, AI-first, B2C CRM? Welcome to One Amazing About Klaviyo. Today we’re talking with Grant Deken, Head of Product, Klaviyo Service at Klaviyo and he will be sharing their Service Suite, consisting of Customer Hub and Customer Agent with us today.
From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.
Martechipedia™ Wiki
The marketing wiki with everything you need to know:
Most popular terms
Typeface
Typeface is an enterprise-grade generative AI platform designed specifically for creating personalized, on-brand marketing…
Dave Anderson
Dave Anderson is VP of Product Marketing at Contentsquare.
Sean King
Sean King is the Chief Revenue Officer & GM, Commercial at Veritone, leading all…
Kevin Li
At Optimizely (previously Episerver before rebrand), I describe my job as a “tale of…
Tejas Manohar
Tejas Manohar is the cofounder/co-CEO of Hightouch. Prior to founding Hightouch, Tejas was an…
Data Lakehouse
A data lakehouse is a data architecture that combines the scalable, low-cost storage of…
Medallia
Medallia is a customer experience management (CEM) platform that captures customer feedback across various…
Derek Slager
Derek co-founded Amperity to create a tool that would give marketers and analysts access…
Heidi Bullock
Currently the CMO of Tealium, a customer data platform (CDP) provider, Heidi Bullock is…
Janna Navarro
Janna has two decades of experience spearheading brand evolution across sectors such as automotive…
Jeff Zotara
Jeff Zotara is the Chief Marketing Officer of arrivia, a travel technology company providing…
Dan Russotto
Dan Russotto is currently the General Manager for Furniture.com, a privately backed business that’s…
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