Expert Advice for Marketing Leaders on MarTech, AI, & CX

Catch the latest episodes of our award-winning podcasts for CMOs and marketing professionals, browse our martech wiki, and read the latest research and insights on AI adoption, CX, and more.


From the creators of The Agile Brand with Greg Kihlström® podcast, and the internationally best-selling The Agile Brand Guide® series of books on marketing technology topics, we're here to give marketers information and insights to make better decisions.


Martechipedia™ Wiki

The marketing wiki with everything you need to know:

Anthropic Mythos controversy

The Anthropic Mythos controversy refers to the debate that followed Anthropic’s April 7, 2026…

Phyllis Fang, Transcend

Phyllis Fang

Phyllis Fang is Head of Marketing at Transcend, the leading privacy infrastructure company. Before…

Dan Russotto

Dan Russotto is currently the General Manager for Furniture.com, a privately backed business that’s…

Three Horizons Model

The Three Horizons Model is a strategic planning and innovation portfolio framework that helps…

Lena Moriarty

Lena Moriarty is the Head of Marketing at eTail, the conference community designed to…

Crossing the Chasm

Crossing the Chasm is a marketing and product strategy framework that describes the difficulty…

Carlos Manalo

Carlos is co-founder & co-CEO of OX. He leads his team with nearly 20…

Chris Cubba

Currently serving as the Chief Revenue Officer at Snipp, Chris Cubba oversees the sales,…

Money Left on the Table (MLOT)

Money Left on the Table (MLOT) is the estimated value of revenue or profit…

Peter Galvin

Peter is Chief Marketing Officer at NMI and is a 20-year veteran of global…

Chip Lewis

Chip Lewis is Director of Web Analytics at Shutterfly

Travis Cushing

As Chief Product Officer at RainFocus, Travis Cushing brings over 20 years of experience…


The Agile Brand with Greg Kihlström podcast

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Expert Mode Articles


Hear from Thought Leaders About Marketing technology, CX, and Digital Transformation

Expert Mode: Why Inventory Is the Real CX Problem—and AI Might Be the Fix

Marketers spend millions perfecting pre-purchase experiences—polished campaigns, seamless checkouts, personalized offers. But Riikka Söderlund has…

The Loyalty Paradox—Why Helping Customers Spend Less Increases Their Lifetime Value

Marketing leaders talk a big game about “customer-centricity,” but too often that phrase is code…

Expert Mode: Why Milliseconds Matter—And How Performance Drives Loyalty

Digital agility is often associated with sweeping transformation—new platforms, new features, and reorgs aimed at…

Expert Mode: Marketers, Take Back the CMS—How Composability and AI Are Changing the Game

Marketers have never had more data, more tools, or more pressure to move fast. And…

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