Tag: Airship

Southwest Airlines, The Economist, and OneFootball among brands recognized at Elevate’26 Customer Experience Summit for setting the standard in mobile-first and AI-centered customer experiences

Three converging signals define this moment. First, AI-driven commerce is generating real traffic but failing to convert it at the same rates as traditional search — Dell’s ecommerce team has confirmed that sessions from ChatGPT, Perplexity, and Claude are measurable but convert at substantially lower rates than search-driven traffic.…

Airship accelerates AI strategy; announces major expansion and enhancements to its AI Agent Fleet to optimize campaigns and cross-channel experiences