#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services

#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services

Apr 20, 2025

For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns about job displacement, ethical risks, and trust. Is AI truly enhancing human capabilities, or is it simply replacing them? And how can companies balance efficiency with responsibility in AI-driven CX? Joining me today is…

Adobe Real-Time CDP

Adobe and AWS Partner to Bring Adobe Experience Platform to Brands and Enhance Customer Engagement with Deep Insights

Dec 21, 2024

At AWS re:Invent, Adobe (Nasdaq:ADBE) announced an expanded partnership with Amazon Web Services (AWS) to make Adobe Experience Platform (AEP) available on AWS. This new offering unlocks the ability for …