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Yesterday’s Marketing Technology & AI News: October 14, 2026

Oct 14, 2026

Martech news for Oct. 13, 2026: Bazaarvoice finds 96% of TikTok Shop buyers want verified reviews; Movable Ink opens an MCP server; CreatorIQ unveils Q.

Cresta Launches Training Simulator, Using AI Agents to Provide Dynamic Training to Human Agents

Cresta Launches Training Simulator, Using AI Agents to Provide Dynamic Training to Human Agents

Jul 11, 2026

Simulated customers powered by Cresta’s AI Agent technology let agents practice conversations grounded in real conversation data to decrease onboarding time, improve employee retention, and increase agent performance.

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