Expert Mode: Rethinking Customer Experience in the Age of AI
The rapid adoption of generative AI is transforming the customer experience landscape in profound ways. We’re moving beyond simply automating tasks and entering a new era…
#63: Marketing in a world of agent to agent transactions with Mathieu Dhondt, EPAM
Today we’re going to talk about how GenAI is reshaping the way we think about customer experience, automation, and personalization — and what it means for…
