The Agile Brand with Greg Kihlström

#654: Translating research into cross-functional strategic change with Adam Hagerman, Indeed

Mar 23, 2025

It’s important to collect customer experience data, but if it’s not driving change across your organization, is it really helping your business? Today we’re going to talk about making meaningful cross-functional change, using CX research and data as a guide. I’m joined by Adam Hagerman, Director of UX Research…

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