Exploring the MarTech & CX Landscape
Today, we’re going to talk about the transformative potential of AI-powered shopping and the significant implications it has for brands, retailers, and the entire supply chain. To help me discuss this topic, I’d like to welcome Eugene Amigud, Chief Innovation Officer at Infios.
Customer experience is key in the retail industry. The next two to three years of Order Management Systems (OMS) will continue to focus on the importance of communication with customers, especially when it comes to returns from e-commerce purchases.
Customer expectations drive retail success. In our ever-evolving retail landscape, meeting and exceeding customer expectations is crucial for the success of any brand or retailer. With the rise of social media and the omnichannel consumer, customers now expect seamless and efficient shopping experiences, with the ability to receive products quickly and easily.
We are here at Shoptalk 2024 at the Mandalay Bay in Las Vegas, where retailers and the platforms that support them are gathered to talk about reimagining retail for the omnichannel consumer. In the retail world, social media virality blows up brands…
