Liferay Digital Trust Report

Liferay: Why a Single Site Glitch Can Cost Your Enterprise 75% of Customers

Jan 28, 2026

Customer trust, once built over prolonged engagement, now operates on a “one-strike” principle. The Liferay 2026 Broken Trust Report, based on a December 2025 survey of…

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75% of Visitors Will Switch to a Competitor When a Website Feels Unsafe, Liferay Survey Finds

Jan 28, 2026

New report shows how small glitches and visual mistakes instantly erode digital trust and drive users away

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Liferay Earns ISO 42001 Certification for AI Management System, Demonstrating Its Commitment to Responsible AI

Dec 21, 2025

Certification validates Liferay’s AI Management System (AIMS) and its approach to risk, transparency, and responsible innovation

73% of Customers Skip Purchases When Digital Journeys Get Annoying, Liferay Survey Finds

73% of Customers Skip Purchases When Digital Journeys Get Annoying, Liferay Survey Finds

Oct 7, 2025

New study reveals where do-it-yourself online tasks frustrate users, and the changes that would rebuild trust and increase completion rates


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