CustomerThink: Where is the Customer in Agentic Commerce?
This article was written by Greg Kihlström for CustomerThink. When purchases are made on behalf of customers without them ever seeing your carefully crafted display ad…
Radial: Strategic Adoption of Agentic AI in Commerce: Priorities for CX Leaders
Radial’s The Dawn of AI and Agentic Commerce: Key Consumer Research on Agentic AI report reveals critical insights into these dynamics.
Radial Survey Finds 58% of Consumers Are Open to Using an AI Agent, Yet Only 6% Have Done So
Radial, Inc., a leading 3PL set to become Paxon later this year, today announced the results of two distinct surveys of 1,000 consumers each that explore…
Radial Launches Radial Commerce Solutions, Combining Managed Payment Orchestration and AI-Driven Fraud Prevention
The new portfolio replaces Radial Payment Solutions with enhanced technologies designed to support payment and fraud processes across the order journey
Commerce Operations Foundation Launches Order Network eXchange, The New Standard Linking Agentic Commerce and Other Selling Channels to the World of Fulfillment
Vendors and brands representing over $1 trillion in GMV – including Manhattan Associates, IBM Sterling, Pipe17, SPS Commerce, Radial, Ryder, Barrett Distribution, Allbirds, Ipsy, commercetools, and…
Expert Mode: Fulfillment is the Experience: Rethinking Customer Expectations in the Age of Agility
The retail landscape has undergone a seismic shift in recent years, driven by evolving consumer expectations and accelerated by the pandemic. Customers now demand seamless experiences,…
#730: Chasing perfection when agility is what’s needed with Tom Schmitt, CEO of Radial
Today, we’re going to talk about how brands can navigate the ever-evolving retail landscape by prioritizing agility and leveraging technology to enhance the customer experience. To…
Adapting to evolving consumer e-commerce preferences
Brands need to be able to adapt and deliver on these expectations in order to meet the demands of their customers. This could mean offering next…
