Yesterday’s Marketing Technology & AI News | May 9, 2026
Yesterday’s collection of announcements is a compressed snapshot of a structural shift in how marketing organizations will operate, compete, and be held accountable. Three forces are…
RingCentral Unveils Advanced Business Messaging, AI-Powered Engagement, and Phone Innovations to Enable Smarter Customer Interactions
RCS, branded messaging, and international SMS elevate business messaging into more interactive, trusted customer experiences
RingCentral Unveils AIR Pro: An Agentic Voice AI Platform for Customer Engagement
RingCentral, Inc. , a global leader in AI-powered business communications, announced RingCentral AIR Pro (AI Representative), a voice-first, omnichannel AI agent platform. As part of the launch,…
#636: Building resilience in customer service operations with John Finch, RingCentral
Today, we’re discussing how AI and cloud-based solutions can help organizations manage crises and enhance customer service operations with John Finch at RingCentral. We’ll explore key…
RingCentral’s 2025 trends report and the state of AI in business communications:
Artificial intelligence is reshaping how businesses communicate, both internally and with customers. RingCentral’s latest research report, RingCentral Trends 2025: The state of AI in business communications, provides…
