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Yesterday’s Marketing Technology & AI News | August 26, 2026

Aug 26, 2026

Martech news for Aug 25, 2026: Talkdesk finds 98% of companies deployed AI in CX and only 5% can measure it. Plus MarketsandMarkets, Rokt, Media in Retail.

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Companies are deploying AI in customer experience faster than they can make it work

Aug 25, 2026

Talkdesk®, Inc., a leader in Customer Experience Automation (CXA), today released “The State of Agentic Automation in CX” report, revealing that AI adoption has outpaced organizations’ ability to turn AI investments into business results. While 98% of organizations have deployed AI in their customer journey, only 15% combine agentic…

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AI saves shoppers hours during the 2025 holiday season, but trust hinges on transparency and ethics, new Talkdesk survey finds

Jan 12, 2026

Post-2025 Holiday Shopping Survey reveals how shoppers used AI, the efficiency gains that followed, and why responsible AI matters for retailers 

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