Expert Mode: Marketing That Feels—How Large Emotion Models Are Changing the Game

We’ve spent the last five years feeding marketing algorithms every click, demographic, and behavioral data point available—and yet conversion rates remain stuck in the low single digits. Why? According to Joshua Goldberg, EVP of Strategy at Zenapse, it’s because most marketing artificial intelligence (AI) is training on the wrong thing. Behavior is useful. Demographics are fine. But emotion? That’s where the real leverage is.

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