#742: Making frictionless payments a reality with Peter Galvin, NMI
Today we’re going to talk about the future of secure digital payments, how in-app and frictionless experiences are redefining customer loyalty, and why platform providers need to take the in-app payment shift seriously. To help me discuss this topic, I’d like to welcome Peter Galvin, Chief Marketing Officer at…
Expert Mode: Building Trust and Community in the Infant Formula Market
Consumer trust, once a given for established brands, has eroded due to recent events, opening the door for new players to redefine the category.
Expert Mode: Building Marketing Organizations from the Ground Up
Building a marketing organization from scratch is a unique challenge, full of misconceptions and opportunities. It requires not only a deep understanding of marketing principles but also a knack for evangelism, education, and fostering trust within an organization.
MarTech: B2B marketers have a chance to close the small business confidence gap
This article was written for MarTech by Greg Kihlström. SMBs are spending more on marketing but growing less confident in results, creating an opportunity for B2B marketers to step in with clear, data-driven solutions.
#741: Managing your brand reputation in real-time with Jeff Hahn, Hahn Agency
Today, we’re going to talk about navigating the evolving PR landscape and how AI is impacting communications strategies, particularly in the realm of influencer marketing and brand reputation. To help me discuss this topic, I’d like to welcome Jeff Hahn, Principal at Hahn Agency, and author of the book…
Swap Unveils Agentic Infrastructure, Transforming the World Of Commerce
An Early Adopter of Agentic AI, Swap Offers AI-Native Commerce Experience and Solutions to Streamline Operational Planning
Zales Taps WunderKIND Ads to Unlock Full-Funnel Performance on CTV
Programmatic Pause Ads on Xumo Play Boosted Brand Awareness & Delivered 276% Lift in QR Code Scans For The Jewelry Brand
#154 How Political Extremes Shape Customer Loyalty and Brand Evangelism
What drives customers to cling fiercely to a brand, even when it means paying more or overlooking problems others wouldn’t forgive? Is our political identity quietly fueling a new kind of “super loyalty” that’s transforming customer behavior,…
Expert Mode: Synthetic Research and the Future of Customer Understanding
Arguably among the most exciting developments in the area of marketing and customer experience is the rise of synthetic research, a novel approach to understanding audiences. By leveraging the power of AI, synthetic research allows marketers to simulate human behavior, glean insights at scale, and make better decisions, faster.
#740: Navigating Build vs. Buy with Luv Kapur, Bit
Today, we’re going to talk about navigating the increasingly complex “build vs. buy” dilemma in the age of AI, and how an inner-source approach can offer a compelling alternative. To help me discuss this topic, I’d like to welcome, Luv Kapur, Staff Engineering Lead at Bit.
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