Scrunch’s Head of Marketing Kevin White on being cited, not just found: why ChatGPT referral traffic is only the tip of the iceberg

Scrunch’s Head of Marketing Kevin White on being cited, not just found: why ChatGPT referral traffic is only the tip of the iceberg

Aug 31, 2026

Kevin White, Head of Marketing at Scrunch (now Sitecore), on AI search vs SEO: citations over referral traffic, agent-ready pages, and long-tail intent.

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Archive Launches Archie, the Agent That Vets Creators, Not Just Finds Them

Aug 31, 2026

Describe a campaign, and Archie returns a shortlist of creators already screened for competitor conflicts, dead accounts, and fake audiences, with the reasoning attached. That replaces the hours teams spend reviewing profiles one at a time

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Optimizely Introduces Virtual Teammates,Giving Marketers Role-Specific AI Coworkers

Aug 31, 2026

New digital coworkers retain context, proactively take on recurring work, and operate across marketing tools within defined identity and permissions

Standard AI CEO Angie Westbrock on closing the gap between the ad and the aisle

Standard AI CEO Angie Westbrock on closing the gap between the ad and the aisle

Aug 30, 2026

Standard AI CEO Angie Westbrock on why retail media still can’t prove in-store outcomes, and how ceiling cameras turn store video into shopper analytics.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Consumers Don’t Want Smarter AI, They Want Undo, with John Kim from Delight.ai

Aug 30, 2026

The 2026 Delight AI Index, released in May, puts real pressure on it. Asked what builds confidence in an AI agent, consumers put the ability to reverse a mistake at the top — ahead of accuracy, ahead of transparency. 57% said being able to undo an AI’s action makes…

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Aligning Google Ads, Website UX, and Customer Service: A Practical Playbook for Better Leads

Aug 30, 2026

Clicks are easy to buy; qualified leads are earned in the moments after the click, on your landing page and in your support channels. This guide walks through how to sustainably align your Google Ads campaigns with your website UX and your customer service so that paid traffic turns…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Decoding the Small Business Playbook for Enterprise Agility

Aug 30, 2026

Small businesses, often dismissed as “Main Street” operations, are now armed with capabilities that were once the exclusive domain of enterprise marketing departments. They can automate workflows, personalize customer interactions, and optimize for local search with an agility that can leave larger organizations looking flat-footed.

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | August 29, 2026

Aug 29, 2026

Martech news for Aug 27-28, 2026: The Trade Desk ships Kokai Zuma with claimed 32% CPA gains, and NIQ finds 74% of shoppers use AI for product discovery.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Agent is Your New Customer. Now What? With Rachel Thornton, CMO Enterprise at Adobe.

Aug 29, 2026

How do you market to something that doesn’t respond to an artfully crafted story, doesn’t get a “feeling” from your brand’s aesthetic, and processes information with the cold, hard logic of a machine? According to Rachel Thornton, CMO of Enterprise at Adobe, this isn’t a far-off hypothetical.

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | August 28, 2026

Aug 28, 2026

BrightEdge: 97% of top sites can’t serve AI agents. Auxia, AWeber, LTK and Sequel launched agentic marketing tools August 25-26, 2026. What CMOs face.

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