The importance of self-awareness for building high-performance teams
Self-awareness is a key component of high performance and personal growth. In the podcast transcript, the importance of self-awareness for high performance is discussed, highlighting its…
AI-based automation enhances workflow efficiency
Artificial intelligence (AI)-based automation is revolutionizing workflows and enhancing efficiency across various industries.
Aircall Appoints Scott Chancellor as CEO
Aircall, the customer communication and engagement platform, today announced that Scott Chancellor will join the company as Chief Executive Officer (CEO), effective immediately.
Driving brand loyalty through a great e-commerce experience
Brands need to understand what is important to their customers and replicate that experience consistently across all touchpoints.
459: #459: Product leaders and the customer experience with Jess Keeney, Duck Creek Technologies
Today we’re going to talk about the role of product leaders in shaping the customer experience, and how continuous learning and continuous improvement help build great…
S1 | 17: Stop self-silencing, unmute yourself and your ideas to reach your full potential with Rachel Druckenmiller
In this episode co-host Adam Chen speaks with Rachel Druckenmiller, founder of Unmuted and keynote speaker/corporate facilitator. Rachel’s unique journey is explored as well as how…
458: #458: Demystifying CX Governance with Sami Nuwar
Today we’re going to talk about demystifying CX governance, what exactly we mean by “governance,” as well as the components that make it truly work for…
Netlify releases 2023 state of web development report
In this report, The 2023 State of Web Development, Netlify unpacks cutting-edge trends that are shaping the world of modern web development.