Expert Mode from The Agile Brand Guide®

Expert Mode: The Unseen Foundation of AI-Powered Marketing

May 19, 2026

In our rush to harness these new capabilities, we often overlook the very foundation upon which they are built: the data. And I’m not talking about the clean, structured, first-party data sitting comfortably in our CDPs. I’m referring to the messy, chaotic, and utterly vital torrent of public web…

How Agentic AI is Rewriting the CMO Playbook

How Agentic AI is Rewriting the CMO Playbook

May 18, 2026

Are you building an organization of marketers using AI tools, or an organization of AI agents managed by marketers? This question usually earns me a few nervous laughs when I …

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Beyond the Search Bar: Navigating the New Era of Distributed Intent

May 17, 2026

For marketing leaders, the challenge isn’t just about learning a new tool; it’s about unlearning a generation of deeply ingrained assumptions and preparing for a world where “search” is an action, not a destination. This brings us to Answer Engine Optimization (AEO), often called Generative Engine Optimization (GEO).

Yesterday's News - almost-daily marketing technology, AI, CX, and more

Yesterday’s Marketing Technology & AI News | May 16, 2026

May 16, 2026

Yesterday’s announcements concentrate on the layer beneath marketing execution: the data foundations, governance controls, and discovery channels that determine whether AI tooling produces usable output. Two primary press releases dropped on May 15, 2026 — Dataiku’s Cobuild on Snowflake and Mordor Intelligence’s 2026 Customer Data Platform market analysis —…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Your AI Ambitions Are Being Held Hostage by Your Legacy Tech

May 16, 2026

The technical debt accrued over decades is now coming due, with interest. New research from Pega confirms what many of us have suspected: outdated, clunky technology is a primary source of employee frustration, a drain on productivity, and a significant driver of talent attrition. While we chase the horizon…

Elevating Enterprise PR: Strategic Imperatives in an AI-Driven Landscape

Meltwater: Elevating Enterprise PR: Strategic Imperatives in an AI-Driven Landscape

May 14, 2026

The Meltwater State of PR Report 2026 reveals an industry grappling with age-old issues of resourcing and measurement, while simultaneously adapting to the transformative power of artificial intelligence (AI) and the imperative for cross-functional collaboration. This report offers a clear view into the current state of PR and provides…

AI and Marketing Performance: Navigating the Path to Causal Clarity and Strategic Growth

GrowthLoop: AI and Marketing Performance: Navigating the Path to Causal Clarity and Strategic Growth

May 14, 2026

The 2026 AI and Marketing Performance Index report, a data-driven study by GrowthLoop in partnership with Ascend2, reveals critical insights into how high-performing teams are leveraging AI and unified data to achieve these objectives. This report, based on a survey of 318 marketing and data professionals across North America…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Strategic Conductor in an AI-Powered World

May 14, 2026

The pressure on marketing leaders to adopt, integrate, and demonstrate Return on Investment (ROI) from AI is immense and unyielding. The landscape is a cacophony of vendors promising transformation, each with a shinier “magic wand” than the last.

Precision Timing: Optimizing Enterprise Email Strategy for Specific Outcomes

Omnisend: Optimizing Enterprise Email Strategy for Specific Outcomes

May 13, 2026

Omnisend’s The best time to send an email 2026 research, based on an analysis of approximately 26 billion emails, provides data-driven insights illustrating that optimal send times vary significantly depending on whether the primary goal is opens, clicks, or conversions. For senior marketing and CX leaders, this underscores the…

The AI Capability Gap: Bridging Technology Investment with Talent Infrastructure

Randstad: The AI Capability Gap: Bridging Technology Investment with Talent Infrastructure

May 12, 2026

The Randstad Workmonitor 2026 report revealed that nearly two-thirds of employers invested in AI within the past year, with over 60% reporting productivity improvements. Yet, adaptation remains uneven, highlighting an “AI reality gap” that stems from a skills deficit, not a technological one. This underinvestment in people carries tangible…


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