Latest AI Posts
Experimenting with AI for e-commerce success
In a cookieless world, the need for one-to-one conversations with customers becomes more important, making the use of AI technology…
Experimentation drives continuous improvement
Experimentation drives continuous improvement in customer experience and business success. The podcast transcript highlights the importance of experimenting with new…
Value exchange drives first-party data collection
Value exchange drives data collection in the digital age, as demonstrated in the podcast transcript. The conversation highlights the importance…
Centralizing customer data for more effective personalization
The podcast interview highlights the importance of centralizing customer data for personalization in marketing efforts. Kathryn Murphy from Twilio discusses…
How AI changes the game in customer experience
Artificial Intelligence (AI) is a game-changer in the digital customer experience landscape as it offers companies the opportunity to increase…