Latest E-commerce Posts

Using incrementality as ground truth in marketing measurement

Jun 22, 20243 min read

Incrementality is the ground truth when it comes to measuring the effectiveness of marketing efforts. In the podcast transcript, the…

Customer experience can be the differentiator in e-commerce

Jun 16, 20243 min read

Customer experience is key in the retail industry. The next two to three years of Order Management Systems (OMS) will…

Driving retail success by rapidly meeting customer expectations

May 21, 20243 min read

Customer expectations drive retail success. In our ever-evolving retail landscape, meeting and exceeding customer expectations is crucial for the success…

Customer expectations drive the omni-channel retail experience

May 6, 20243 min read

An article based on the podcast conversation between Tracey Brown, a leader at Walgreens, and Greg Kihlstrom, where they discuss…

Omnichannel excellence is a continued focus for retailers

May 5, 20244 min read

Omnichannel excellence has become a key focus for retailers in recent years and will continue to be in the future.…