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Expert Mode from The Agile Brand Guide®

Expert Mode: Navigating the Agentic AI Revolution with a Customer-First Approach

Jul 24, 20255 min read

Let’s explore some key takeaways from a conversation with Stephanie, exploring how brands can leverage AI’s potential while upholding customer trust. We’ll explore the importance of defining clear use cases, respecting privacy personas, and fostering transparency throughout the AI integration…

Expert Mode from The Agile Brand Guide®

Expert Mode: Reinventing an $18B Professional Services Giant—Inside Kyndryl’s Brand Genesis

Jul 23, 20255 min read

Every marketer loves a clean slate—right up until the moment the eraser squeaks across a whiteboard the size of a football field. Spinning out 90,000 employees, $18 billion of revenue, and decades of IBM heritage into a fresh-faced brand qualifies…

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Beyond the AI Hype—Making B2B Marketing Smarter, Faster, and More Personal

Jul 20, 20258 min read

AI in marketing isn’t new—but the pace, expectations, and competitive pressure around it have dramatically accelerated. In the B2B world, where purchase decisions are long and complex and personalization is notoriously hard to scale, the opportunities—and risks—of AI adoption are…

Expert Mode from The Agile Brand Guide®

Expert Mode:  Unlocking the Network Effect of AI in Marketing

Jul 17, 20255 min read

The transformative potential of artificial intelligence (AI) in marketing is no longer a futuristic fantasy; it’s rapidly becoming a tangible reality. But while many organizations focus on AI’s cost-saving potential, true value lies in its ability to amplify the human…

Expert Mode from The Agile Brand Guide®

Expert Mode: Why Inventory Is the Real CX Problem—and AI Might Be the Fix

Jul 13, 20255 min read

Marketers spend millions perfecting pre-purchase experiences—polished campaigns, seamless checkouts, personalized offers. But Riikka Söderlund has a blunt message: if your inventory strategy isn’t just as polished, none of it matters. As Chief Operating Officer at Katana Cloud Inventory, she sees…

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