Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Brand Stewardship as an Offensive Strategy in the Age of AI with Jason Ippen, Georgia-Pacific

Aug 20, 2026

This article was based on the interview with Georgia-Pacific’s Jason Ippen on the intersection of brand creativity and AI by Greg Kihlström, AI and MarTech keynote speaker for The Agile …

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode fro Ai4: From Selling an AI Vision to Proving Tangible Value

Aug 19, 2026

This article was based on the interview with From Ai4: Dataiku CMO Mark Abramowitz on speed versus agility in AI adoption by Greg Kihlström, AI and MarTech Futurist for The …

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Leader’s Blind Spot: Why the Behaviors You’re Proudest Of Might Be the Ones Silencing Your Team

Aug 18, 2026

Most leaders don’t recognize the moment their own defensiveness closes a door. “Defensiveness and ego rarely feel like that from the inside,” Cure says. The behavior surfaces when a leader is already afraid or under threat, and fear is precisely the state in which self-awareness gets harder to reach.…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode from: Escaping the Million-Dollar AI Pilot Trap with NiCE CTO Kevin Lee

Aug 17, 2026

The mandate from the C-suite is clear, and it has been for some time: “Do something with AI.” For enterprise marketing leaders, this directive has become a constant hum in the background of every strategic discussion. The most common response, and a logical one at that, is to spin…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: When the Cheapest Face in Your Ad Doesn’t Exist with Donatas Smailys of Billo

Aug 16, 2026

Donatas Smailys, co-founder and CEO of Billo, a user-generated content platform that turns creator videos into ads for Meta, TikTok, and YouTube Shorts, thinks the ground under that advice is moving. Just not the way the headlines say it is.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode from Ai4: Beyond the Efficiency Mandate: Human Judgment in the AI-Powered Creative Process

Aug 14, 2026

As leaders, we understand that the real challenge isn’t simply adopting the latest generative tool. It’s about integrating this powerful technology with discernment. It’s about drawing a clear, unwavering line between tasks that can be accelerated and decisions that must remain fundamentally human. This is where true agility lies—not…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: Why Your Mission is Your Most Profitable Asset

Aug 13, 2026

The promise of hyper-personalized campaigns at scale, predictive analytics that feel clairvoyant, and content generation on an unprecedented level is too great to ignore. Yet, in this gold rush for technological advantage, a quiet, nagging question persists: in our pursuit of the perfectly optimized, algorithmically-driven machine, what essential human…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode at Ai4: Turning Petabytes into Performance: A CDO’s Playbook for Enterprise AI

Aug 12, 2026

I recently had a conversation with Coca-Cola FEMSA’s Chief Data Officer, Jose Martinez, at the AI4 conference in Las Vegas, and his perspective is a masterclass in pragmatism. He’s not a futurist selling a vision of a fully autonomous enterprise; he’s an architect in the trenches, building a data…

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode: The Reformation of Brand and the Fallacy of Modern CX Metrics with Lou Carbone

Aug 11, 2026

As marketing leaders, we’ve operated for years under a new-ish paradigm: a brand is no longer what a company says it is, but the sum total of every experience a customer has.

Expert Mode - Insights from marketing, AI, and CX pros

Expert Mode from Ai4: Why “No” Became the Expensive Answer, with Shawn Surber from Island

Aug 10, 2026

Answering questions for The Agile Brand Guide ahead of his Ai4 session on safe AI adoption, Shawn Surber argued that a blocked AI tool doesn’t buy you a delay. It buys you a detour, and the detour is where your data actually goes missing.

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