Category: News

Genesys®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce, the #1 AI CRM, to help businesses bring together their data, agents, bots and communication channels for smarter end-to-end customer and employee experiences.

Today at Compose 2023, Netlify, known for, creating Jamstack and reimagining modern web development, announced the Netlify Composable Web Platform, an industry-first platform for enterprises to build and implement modern, composable web architecture.

The flagship event, which arrives during a period of significant growth for Optimizely, brings together over 1,100 leaders of technology, media, business, and brands for three days of timely discussion on how emerging technologies are impacting the future of digital experience. 

In this latest book in the best selling Agile Brand Guide series, the successful measurement of single and multi-channel marketing efforts is explored.

Aircall, the phone and communication platform, today supercharges its AI capabilities to embark on the next stage of its AI journey in harmony with its vision for the future of AI. This follows the launch of its AI-supported transcription feature launched in April 2023, and which has already enabled customer-facing teams…

Return on Organic Search Spend (ROSS). The new calculation model sets the industry standard for how enterprise brands and marketers measure and enhance their marketing investments.

Cloudinary Studio allows non-technical users to harness the power of AI to create engaging customer experiences at scale while improving internal efficiency and reducing time-to-market

The Innovation Economy podcast looks at the factors that drive business growth, including how people, processes, platforms, and places work together to create the future of work, and launches September 7, 2023.

At INBOUND 2023, HubSpot unveiled HubSpot AI, our new set of platform-wide AI-powered products and features to help customer-facing teams unlock productivity, harness data for improved performance, and create deeper connections with customers.

In this latest book in the best selling Agile Brand Guide series, the successful planning, implementation, and optimization of several types of real-time communication with customers into an organization’s marketing technology stack is explored.