Category: This Week in Podcasts

If there’s a single thread running through this week’s episodes, it’s the discipline required to turn AI ambition into durable value—and the growing consensus that speed, on its own, is not a strategy.

Salesforce’s Nitin Mangtani reframes on-site search as a continuous conversation rather than a one-shot query, turning the dead-end “no results” page into a discovery engine. From PegaWorld, enGen’s Richard Rutkowski walks through what it really means to move agentic AI from slide decks into production inside a highly regulated…

The throughline this week is the widening gap between AI ambition and AI reality—and the unglamorous discipline it takes to close it. Every conversation circles the same uncomfortable truth: adoption is high, but predictable returns are rare, and the difference comes down to process, governance, data, and how you…

This week’s conversations circle a single, pressing question: what does it actually take to run a modern marketing function while AI rewrites the rules underneath it? The throughline is friction — the cost of every handoff, every disconnected tool, every dollar spent before anyone knows whether it will work…

This week’s conversations sit at the same uncomfortable intersection: how do you build something durable when the systems you’re being measured on reward the opposite? Eric Ries opens the week with the bluntest framing of all — that the short-term metrics CMOs are handed can quietly corrupt the mission…

This week’s lineup of conversations on The Agile Brand with Greg Kihlström centers on a single, urgent question: what does it actually take to operate a modern marketing and CX function when AI is reshaping discovery, execution, organizational structure, and the platform landscape all at once?